mkk Status

Last Updated on 2024-06-10 by BKK Verkehrsbau Union

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

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Common mkk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot mkk app on iOS and Android devices. Solve all mkk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

mkk iPhone Issues and Solutions

mkk iOS app crashes, not working, errors
mkk iOS app network issues
mkk on iOS has black/white screen

mkk Android App Issues and Solutions

mkk has errors/crashing/not working
mkk server network connectivity issues
mkk has black screen

mkk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever mkk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix mkk app crashes or not working on Iphone (iOS):

Close and restart the mkk app on iPhone
Update mkk app to the Latest Version for iOS
Uninstall and reinstall mkk iPhone app
Update your iPhone to the latest iOS version

Fix mkk on iPhone unable to connect to server/internet connection issues::

To resolve mkk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix mkk black/white screen (blank screen) on iPhone:

Follow the mkk iOS app troubleshooting guide Here →

mkk Android App Issues and Solutions

Fix mkk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent mkk app issues:

Force Stop the mkk App
1. On android, goto "Settings" » click mkk app. » click "Force Stop".

Update mkk to the latest version on PlayStore

Clear mkk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "mkk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch mkk.

Fix mkk unable to contact server/ mkk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click mkk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got mkk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch mkk on android.

Solve mkk black/white screens issue on Android:

Follow the mkk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BKK Verkehrsbau Union, developers of mkk.

Verified email

Contact e-Mail: [email protected]

About this app

Lade deine Krankschreibung hoch, reiche deine Rechnungen ein oder sende uns eine Nachricht. Mit der BKK VBU App erledigst du die Dinge einfach und sicher von deinem Smartphone aus - egal, wann und egal, wo du dich befindest. Deine Hinweise und Ideen helfen uns dabei sehr. Erreiche deine Krankenkasse einfach mit der BKK VBU App. Wir entwickeln die BKK VBU permanent um neue Funktionen weiter. Bald verfügbar im neuen Design! Schreibe uns direkt an app. support@bkk-vbu.