Contact Kaseya Fusion Support
Company Name: Kaseya International Limited
About: Manage common IT tasks on your mobile device and get real time visibility into
your IT environment. This mobile app gives technicians the workflows they need
between Kaseya VSA and Kaseya BMS to get IT done, faster, on the go.
Kaseya Fusion Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Kaseya International Limited
Verified email ✔✔
E-Mail: support@kaseya.com
Website: 🌍 Visit Kaseya Fusion Website
Privacy Policy: https://www.kaseya.com/legal/kaseya-privacy-statement
Developer: Kaseya International Ltd.
3 Most reported problems 😔💔
Misleading
by Xl Oddball Lx
You shouldn’t post images of features that aren’t implemented. It goes against Apple’s App Store review guidelines.
2.3.1 Don’t include any hidden or undocumented features in your app; your app’s functionality should be clear to end-users and App Review. Similarly, you should not market your app on the App Store or offline as including content or services that it does not actually offer (e.g. iOS-based virus and malware scanners). Egregious or repeated behavior is grounds for removal from the Developer Program. We work hard to make the App Store a trustworthy ecosystem and expect our app developers to follow suit; if you’re dishonest, we don’t want to do business with you.
No Two Factor Auth Support
by The_wretched
How can you not support connecting to the VSA that has your own MFA Passly/AuthAnvil setup in this day and age. With all the attacks against MSPs everyone should have MFA enabled on any critical service. Yet this cannot support such security measures. Just like everything Kaseya, it’s all duck tape and bailing wire with no team talking to any other. How about you try supporting the whole product for once.
No remote control
by Finkeltron
There is no remote control or Remote Desktop access which means not solving your customers problems. You can tell your customer about the CPU in his Dell as if that ever happens. Been waiting 6 months for this app. What a joke.
Have a Problem with Kaseya Fusion? Report Issue
Why should I report an Issue with Kaseya Fusion?
- Pulling issues faced by users like you is a good way to draw attention of Kaseya Fusion to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Kaseya Fusion customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Kaseya Fusion.
