Panopto Reviews

Panopto Reviews

Published by on 2023-04-04

🏷️ About: Panopto Mobile is an app that allows users to access their organization's video content from their iPhone or iPad. It enables users to view HD video presentations, lectures, training courses, and events. The app also allows users to search inside videos to find any keyword or topic and upload or record videos using their device's camera app.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
39.9%

👿🤬😠 Negative experience
37.9%

😎👌🔥 Positive experience
22.2%

~ from Justuseapp.com NLP analysis of 202 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Intuitive and easy-to-use interface

- Sleek design

- Great for simple recording and viewing of lectures and lessons on mobile devices

- Regular updates to improve the app

- Useful for employees in the field to find videos for customer support



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

1.8 out of 5

Can no longer fast forward after suspending app

2022-06-14

As other users have mentioned, you can no longer fast forward if you suspend Panopto . If your phone screen turns off while you have the video up, you won’t be able to resume at that point. Huge bug that is ruining Panopto .

Apps need more organization

2022-07-15

My stuff is hard to use and, for the most part, useless because it only shows recently watched and bookmarked videos. The most frustrating part is the search result; it shows every video that contains the word in the search. It is just impossible for mobile use.

For Masters Course

2022-08-16

Love the fact that this app has an app, but why in the world (in the year 2021) can we not cast the video? Nearly every other platform has the capability, but not this app - not via computer or phone.

Our college uses this program to record lectures. It would be amazing to cast these to the television and take notes while watching.

Also can’t watch the web version from my phone, because of the cookies requirement.

Very glitchy

2022-09-17

There are so many glitches in Panopto, it’s unusable. Every time I fast forward a video the entire app stops working and I have to close the whole thing. It just randomly stops in the middle of videos, and I can’t move the recorded video, so it’s always blocking the slide. Please consider fixing

Possibly the worst app for enterprise video comm

2022-10-18

Panopto hardly ever works for users (everyone at my org is issued an iPad). The bugs seem to be unpredictable and plentiful. Endless playback issues, video/audio desynchronization. Blank video, working audio one day. No audio, working screen, no video the next. Headache for our own tech services. this app tech services are responsive, but tickets don’t lead to resolutions.
The web interface for users is better, but still buggy. Seriously consider alternative services if you are an iPad/iPhone heavy org.

Transcription gets in the way of the video

2022-11-19

My professor turns on live transcript because some students ask for it (I think it’s what it’s called) and it gets in the way of the video. My professor uses a blackboard so this is a huge deal for me. There needs to be a way of turning it off. The CC feature simply adds subtitles to the screen making it worse. The video platform also isn’t the best. Please fix it 😭

needs caption support

2022-12-20

Hi, I am a student who heavily relies on viewing the scrollable transcript (captions) for my several 80+ minute lectures per week when using the desktop version. This version of Panopto has not demonstrated this capability on any of the videos I’ve checked. This is a must-have accessibility feature, and my operation of Panopto will be at a serious detriment until this simple feature is implemented.

Wish I could save videos

2023-01-21

Panopto works ok, but I wish there was a way to save videos to a folder so that I could go back to them later without having to search.

App needs improvement

2023-02-22

Please add airplay. A lot of devices support that and this would be very useful to watch lectures on a bigger screen. Thanks.

Screen In Screen

2023-03-23

It would be helpful to have a Screen In Screen mode so I can take notes on my iPad while listening to the lecture.

It’s okay

2023-04-24

Not bad, but not great. Some of the controls are very clunky, the video player itself is kinda bad and could definitely use tweaks. Most importantly Panopto can definitely use airplay, I would even say Panopto needs it. Especially because of what Panopto is designed to do, airplay support should’ve been thought of a long time ago.

Need work

2023-05-25

Panopto is not very intuitive and is not easy to use. Panopto still needs a lot of polish to be something really worth using, online is still significantly better.

Background Audio Needs Pitch Fix

2023-06-26

I always watch the videos at 2x speed. The pitch stays normal when Panopto is in the foreground, but it makes the speaker extremely squeaky and high pitched when I switch to background audio. Please fix! Thanks!

Needs AirPlay

2023-07-27

Panopto is usable, not the nicest or most intuitive one. I wish it would let me cast the video onto my TV so I can use my iPad to take notes, too. Their website should also have that feature. I think another review already said something like that.

“Favorites” Option

2023-08-28

Glad I can play in the background!! Would love to see a “favorites” option to have a location to quick access videos I reference most often.

Almost perfect!

2023-09-29

Makes accessing lectures so much easier! Just can’t open saved bookmarks in Panopto .

The most user-friendly app in the entire universe

2023-10-30

So intuitive and easy-to-use! Not to mention that the design is very sleek! Whoever created this mobile app is a total genius!

L&D Guru

2023-12-01

Employees are using Panopto in the field to find videos they can use on the fly to help provide our customers with top tier support.

New App Looks Great!

2024-01-01

Wow, what a difference between the old app and this one. I appreciate that the UI is very similar to the software.

Great Mobile Viewing Experience

2024-02-02

The this app app is great for simple recoding and viewing lectures and lessons on my mobile device. Also, it keeps getting better with every update.

Lectures won’t play in lock screen.

2024-12-17

Lectures can only play one minute or two in lock screen.

Well done

2024-12-17

New app is so much better than the legacy one! Easy to use! Thank you!!



Is Panopto Safe? 🤗🙏


Yes. Panopto is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 202 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.8/5 . Justuseapp Safety Score for Panopto Is 37.0/100.


Is Panopto Legit? 💯


Yes. Panopto is legit, but not 100% legit to us. This conclusion was arrived at by running over 202 Panopto User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Panopto Is 100/100..


Is Panopto not working? 🚨


Panopto works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Panopto? Post a Review




Features

- Watch lectures, presentations, or training sessions from your iPhone or iPad

- Search within a video to jump right where you need to be

- Read closed captions as you watch the video

- Navigate videos by tapping on slides, chapters, or transcript

- Listen to videos while interacting with other apps or while your screen is off

- Record a presentation or lecture with the built-in camera

- Record meetings or classes in rooms equipped with Panopto Remote Recorder

- Sales and Marketing can record and webcast presentations, demos, and events

- Corporate Communications can deliver recorded or live messages from executives

- Human Resources can deliver online training to employees around the world

- Engineering teams can record meetings and share best practices

- Support teams can record tutorials and visually demonstrate solutions to customers

- Faculty can record lectures, lab demonstrations, medical simulations, and more

- Students can view lectures on the go and take notes that get saved with the recording

- Students can record their own videos and securely submit them for instructor review

- IT staff can integrate Panopto with existing LMS, CMS, and identity systems.

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Panopto

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