Coco Status

Last Updated on 2024-10-29 by Coco.cooking

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88 User reports:
App has problems

User reports 88

⚠️ Most reported problems ⚠️

Not working

44.3%

30.7%

Account

9.1%

Screen

8.0%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Coco by Carrefour Belgium? Report Issue

Common Coco Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Coco app on iOS and Android devices. Solve all Coco app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Coco iPhone Issues and Solutions

Coco iOS app crashes, not working, errors
Coco iOS app network issues
Coco on iOS has black/white screen

Coco Android App Issues and Solutions

Coco has errors/crashing/not working
Coco server network connectivity issues
Coco has black screen

Coco iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Coco app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Coco app crashes or not working on Iphone (iOS):

Close and restart the Coco app on iPhone
Update Coco app to the Latest Version for iOS
Uninstall and reinstall Coco iPhone app
Update your iPhone to the latest iOS version

Fix Coco on iPhone unable to connect to server/internet connection issues::

To resolve Coco network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Coco black/white screen (blank screen) on iPhone:

Follow the Coco iOS app troubleshooting guide Here →

Coco Android App Issues and Solutions

Fix Coco not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Coco app issues:

Force Stop the Coco App
1. On android, goto "Settings" » click Coco app. » click "Force Stop".

Update Coco to the latest version on PlayStore

Clear Coco App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Coco app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Coco.

Fix Coco unable to contact server/ Coco internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Coco » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Coco » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Coco on android.

Solve Coco black/white screens issue on Android:

Follow the Coco android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Coco.cooking, developers of Coco.

About this app

Prends simplement une photo de ce que tu cuisines au quotidien pour cumuler des points. Car c'est meilleur pour vous, votre santé, votre porte-monnaie et la planète ! Gagnes encore plus de points en participant aux défis ! Une bonne façon de mettre du beurre dans les épinards !