Mashi app not working? crashes or has problems?

Mashi Status

Published by UGX Hong Kong Limited on 2023-12-19

Why are more and more people joining Mashi "Mashi do provide a wonderful way to
make new friends and communicate with family, friends, and strangers. No
matter what you are a voice chat lover or a video chat lover， you can have a
great time here.

I have a problem with Mashi

Are you having issues? Select the issue you are having below and provide feedback to Mashi.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about Mashi app

- The comment about the app potentially using user information without consent is concerning and should be reviewed by Apple.

- The comment about the app taking more money from users is unclear and may be a potential issue.

Have a Problem with Mashi - Group Voice Live Chat? Report Issue

Common Mashi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mashi app on iOS and Android devices. Solve all Mashi app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mashi iPhone Issues and Solutions

Mashi iOS app crashes, not working, errors
Mashi iOS app network issues
Mashi on iOS has black/white screen

Mashi Android App Issues and Solutions

Mashi has errors/crashing/not working
Mashi server network connectivity issues
Mashi has black screen

Mashi iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mashi app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mashi app crashes or not working on Iphone (iOS):

Close and restart the Mashi app on iPhone
Update Mashi app to the Latest Version for iOS
Uninstall and reinstall Mashi iPhone app
Update your iPhone to the latest iOS version

Fix Mashi on iPhone unable to connect to server/internet connection issues::

To resolve Mashi network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mashi black/white screen (blank screen) on iPhone:

Follow the Mashi iOS app troubleshooting guide Here →

Mashi Android App Issues and Solutions

Fix Mashi not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mashi app issues:

Force Stop the Mashi App
1. On android, goto "Settings" » click Mashi app. » click "Force Stop".

Update Mashi to the latest version on PlayStore

Clear Mashi App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mashi app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mashi.

Fix Mashi unable to contact server/ Mashi internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mashi » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mashi » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mashi on android.

Solve Mashi black/white screens issue on Android:

Follow the Mashi android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at UGX Hong Kong Limited, developers of Mashi.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: UGX Hong Kong Limited

E-Mail: [email protected]

Website: Visit Mashi Website

About this app

We will intelligently recommend high-quality users to chat with you and share the joy and bit by bit of life. broadcast your highlighs in group chat. Let's get this app party together！If you are fond of omegle. this app fits you perfectly.