TicketSmarter Reviews

I first heard about this app on a radio ad and thought I would check it out for some New Orleans Saints tickets. Checked out what was available and the prices didn’t seem too bad. So I took the plunge and placed an order. Ordering process was easy. Then the problems began. I accidentally closed out TicketSmarter trying to look at my receipt and could not get my receipt back with my order number on it. So I went looking for an email. No emails. I managed to get into their website and get a message to them that I may have mistyped my email address when placing the order. They changed my email and then I got a couple of emails but none containing a link to my tickets. It is now about 72 hours after placing my order and a couple of live chat sessions later I am still waiting for an email with a link to get my tickets into either my Ticketmaster or SeatGeek app. Should have just used them in the first place. DO NOT USE TicketSmarter OR COMPANY FOR YOUR TICKETS. TOTAL WASTE OF TIME. JUST TICKETMASTER OR SEATGEEK OR WHATEVER APP YOU NORMALLY USE FOR YOUR TICKETS.

Several months ago, I purchased tickets to The Beach Boys here in Bend, Oregon. I also purchased insurance with payback if I couldn’t make it. I have called and called and spoke to several different people and no one seems to want to help. My wife who is going to go with me became critically ill and is now in hospice care and will not be alive when the concert happens. I explain this and they don’t wanna believe me. They say I need a doctors note and all this and I think that’s just wrong. I’m suffering to worry about losing all this money to see a concert that I can’t go to, I don’t know why I bought insurance if they’re not gonna honor it. Do not use this company go to Ticketmaster instead.. No one has reached out to me to help me and I have gone through several different channels even the company that that I bought the insurance from.

I would give this a 0 star review if I could, I bought Akon tickets for $370 and soon as they took the money from my account I got an email saying that my order was cancelled because of the seller and I’d get another email in 24 hours about my refund. Never received a second email.

I got tickets from them today when I drove 2 hours to the concert and security scanned them they were invalid!!!
I call costumer service and they asked me for proof!!? They open a claim after keep trying to get a refund but they just said that is hard because I don’t have proof

Decided to risk buying tickets here despite bad reviews, terrible choice. We had planned a trip across the country to the rose bowl, and it’s 24 hours before the event and we have received nothing. No update, no tickets, nothing. Customer service is impossible and waiting on the phone is a waste of time. Don’t make my mistake, use a real company like Ticketmaster.

I will not use this app ever again. Tickets are not delivered until September???
I would like to cancel my order but there’s no way for me to do so. There’s nothing Smart about this company!!!

This is a terrible company to work with . You don’t get the tickets till the day before the event or the day of the event . if the tickets don’t come through from third party you have to look for new ones which are higher in price and run the risk of tickets being sold out and can’t even go to the event . . Customer service is no help and try’s to get you off the phone as quick as possible.

I got an offer from my debit card to use this service to purchase tickets for a concert I had been wanting to go to, and earn some cash back in the process. I bought 2 tickets and paid about 120. Once I received them it all came through Ticketmaster. After I was looking at the details on my app for the show it said I paid 50 for both tickets. This is just a scam reselling service. I could have saved 70 DOLLARS if I would have just checked Ticketmaster first.

I purchased tickets for a 7pm show, when I printed my tickets they sent me tickets for the 10 pm show.
After spending 2 hours on hold, “no one will ever answer so don’t waste your time.” I was emailing support while I held. Support says there system didn’t make an error so I was out of luck. I ended up purchasing tickets from a real company for 7pm and will file a fraud claim with my cc company.
Apparently they just provide what ever tickets they have on hand regardless of what was ordered. Complete and utter junk.
DO NOT DO BUSINESS WITH THESE SCAMMERS

Bought tickets because I had an overview through my credit card company for 10% cash back. At first glance the tickets are cheaper than competitors but when I checked out the fees ended up making the tickets substantially more expensive. When you order the tickets, they don’t just send you the tickets. They give you an estimate time you will receive the E-tickets. Which doesn’t not make logical sense. It’s not a physical ticket so why should it take multiple days to get the email for the tickets. They finally sent the tickets 30 minutes before the show started. I almost just bought tickets at the door thinking I got scammed. Hard pass for future ticket endeavors

App is really easy to use and very intuitive. Really easy to grab tickets and see available options. Great company for all my concert and comedy show needs!

Saw that TicketSmarter updated with new features that make it way easier to use than other apps.

Clean, easy to use app. Will be using it going forward for all event tickets.

Really good app. Easy to use, intuitive, fast loading and great deals. Would recommend to everyone that ever plans to buy tickets in their lifetime.

I’ve tried so many ticket places over the years. I’ve never had a Breyer experience getting the GOOD tickets for the best price than at this app. Thanks so Much for everything and giving me access to the best events wherever I am!

I love this app. Their app is easy and intuitive to use, but the service and selection is what sets this app apart. this app is always my first stop for events!!

My go to app for ticket purchasing. Highly prefer this to any competitors! I would recommend this to any fan or entertainment goer. 5 STARS!

Kudos to this app for the slick update to TicketSmarter ! Easy to use and easy to purchase tickets.

TicketSmarter is so easy to use and ticket selection is great! Highly recommend!

The look and feel is great. Simple to use - very streamline.
I like search - add a location - app give me Performers, Venues, and a list of Events.
Great ticket avaliblity to event and concerts I want.