Carasti | Lease Cars Instantly Reviews

by Joel Kurtzhalts

I asked for them to deliver my car at 4 PM. The representative said that would not be a problem. 4 o’clock rolls around, 5 o’clock rolls around, no car. Then I get a call at 10:30 while I’m working and they tell me that they are out of the drop off point. So, that’s five hours of waiting. The driver went back to the rental area. Then, a man calls me the next day and tells me that I can go pick up the car myself at one of their installations. I told him I’m not doing that because it was his fault that it did not get delivered to me on time and that they told me they could deliver it to me at that time. He claims that they didn’t deliver it because of Ramadan hours, I said that they should not have agreed to that if they could not honor it.

I then asked for a refund. I will not be doing business with these people ever again and I don’t recommend you do either if you like businessmen who honor their word and don’t expect their clients to do work that they promised to do themselves.

by Rayan.naj1411

Very bad company, they never deliver on their promises and all you get is sorrys from their customer service. Weird charges appear out of nowhere, and if you subscribe to a car most probably you are getting it delayed, not the same color, or with extra charges. Does not recommend it to anyone

by VRueda

They don’t deliver what you pay for and their costumer support is useless, just empty promises, if they ever reply you.

by Wolfgang, W.

In all honesty, the prices are steep! I would not recommend this application to those looking for reasonably priced leases. Both Avis & Hertz offer much better rates for 12-24 month leasing. I could not bring myself to pay extra...

by Felk91

First car shows up with tire pressure light on, exchanged for a second car which now after two weeks doesn’t even start. Shocking for cars that have 20K km and are from 2020.

by Oqnb

I have rented a car from carasti and its been 2 months, great service and very easy to deal with. If anything goes wrong with the car, they immediately come and fix/check on the car

by M. Al Falasi

It’s a amazing app that I always go for when needing a car, the staff were amazing and easy to contact with for information.

by Ryan Darren89

Booked a car and got it within 4 hours after booking, lovin it and liking the service! Good job 👏

by Dubai_ali66

I rented a car from Carasti and their response is very fast and their service is excellent. My membership is for one month and I’ll renew my membership as they told me they will offer me better rate

No need too search once they have better rate they will change it

by Unbeknownst112

So far, this is the best rent a car app that I have. No surprise charge yet as I wanted to renew for another month.

by Merrie13

The process of rental and renewal has been effortless. I was even sent a reminder!

by Steven And Amber

My husband and I leased a car through Carasti and the process has been smooth and painless. Their customer support team is very responsive and we have had no issues with our car at all! Highly recommend this service!

by Martyapp

Needed to rent a car for Ramadan whilst visiting my family in Abu Dhabi, ended up subscribing to a mini lease with Carasti for 12 months. I originally only wanted a rental car for a month, however I did the math & have now sold my car because a Carasti subscription is cheaper than my usual car maintenance costs. Perks of the subscription also include insurance / 24 hour road side assitance / warranty - so I'd definitely recommend Carasti as an alternative to owing a car.

by Maryvy Akbar

This was the best customer service experience I’ve had in dubai. Professional and experience staff. Alejandra helped me and walked me through the process with much patience and kindness. Even though I had some challenges in renting the car, they overcame all obstacles and made it happen for me. I recommend them 100%.

by KM_95

Super quick, responsive and great overall service. Very professional to deal with and would definitely recommend!