Contact Solos AirGo

Contact Solos AirGo Support


Company Name:

About: Solos AirGo™ is the ultimate companion app for solos® smartglasses, combining
cutting-edge AI integration with tools to enhance your health, fitness, and
productivity. With multimodal LLM models (like ChatGPT, Claude, and more), Solos
AirGo™ empowers users to engage in image and voice-based conversations, track
fitness goals, and manage daily tasks seamlessly— all from your smartglasses.


 
  2025-11-26

Solos AirGo Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Solos AirGo Website

Privacy Policy: https://solosglasses.com/pages/privacy-policy

Developer: Solos Inc.







3 Most reported problems 😔💔

2.6 out of 5

No good

2025-04-04

by -kodoku-

New update screwed up everything, their code is janky and unstable making the pause and play function unuseable now

Refund

2025-04-05

by Steven199108

The glasses I received today (9/16/2024) are completely unacceptable. First off, the prescription is wrong—everything is blurry when I wear them. Second, the Solos AirGo app, which was supposed to handle translations, keeps giving me an error saying something went wrong. The translation feature is the main reason I bought these glasses, and if that doesn’t even work, there’s absolutely no reason for me to keep them. I’m requesting a full refund.

Update?

2025-04-06

by Violanation

Will there be an update soon?

With these constant iOS updates, this app can be kinda buggy:

My glasses lose connection intermittently and need to be restarted more and more to reconnect.

Siri’s voice is always very low whenever I’m streaming music. My music is at a good volume, but if I double tap, You can barely hear Siri.

Would be also nice to customize the tap functions more. Perhaps to tell you the time, etc.

Lastly, it would also be nice to be able to mute the disconnection tone after a few alerts. It can drive you insane if you walk out of the room for a sec!

Overall, I like my glasses, but an update is in order :)




Have a Problem with Solos AirGo? Report Issue




Why should I report an Issue with Solos AirGo?

  1. Pulling issues faced by users like you is a good way to draw attention of Solos AirGo to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Solos AirGo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Solos AirGo.


Alternatives