Logy app not working? crashes or has problems?

Logy Status

Last Updated on 2020-05-31 by Mustafa Kerem Kars

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Common Logy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Logy app on iOS and Android devices. Solve all Logy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Logy iPhone Issues and Solutions

Logy iOS app crashes, not working, errors
Logy iOS app network issues
Logy on iOS has black/white screen

Logy Android App Issues and Solutions

Logy has errors/crashing/not working
Logy server network connectivity issues
Logy has black screen

Logy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Logy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Logy app crashes or not working on Iphone (iOS):

Close and restart the Logy app on iPhone
Update Logy app to the Latest Version for iOS
Uninstall and reinstall Logy iPhone app
Update your iPhone to the latest iOS version

Fix Logy on iPhone unable to connect to server/internet connection issues::

To resolve Logy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Logy black/white screen (blank screen) on iPhone:

Follow the Logy iOS app troubleshooting guide Here →

Logy Android App Issues and Solutions

Fix Logy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Logy app issues:

Force Stop the Logy App
1. On android, goto "Settings" » click Logy app. » click "Force Stop".

Update Logy to the latest version on PlayStore

Clear Logy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Logy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Logy.

Fix Logy unable to contact server/ Logy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Logy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Logy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Logy on android.

Solve Logy black/white screens issue on Android:

Follow the Logy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mustafa Kerem Kars, developers of Logy.

About this app

Keep track of your child's online times. Asleep? or didn't sleep? ● Subscription periods are 1 monthly/yearly and also renews 1 weekly/monthly/yearly. ● Payment will be charged your iTunes Account after confirmed purchase process. ● Subscriptions auto-renewable unless turned off at least 24 hours before the end of the current period. ● The account will be a charge for renewal within 24 hours before to the end of the current period and identify the cost of renewal. ● Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s account settings after purchase. ● Any unused portion of a free trial period, if offered will be forfeited when the user purchases a subscription to that publication where applicable.