CCN app not working? crashes or has problems?

CCN Status

Published by s42

El App Oficial de la Presidencia (E) de la República Bolivariana de Venezuela
con el Centro de Comunicación Nacional (CCN) esta diseñado para mantener
informada a toda la población sobre los avances, noticias y acciones
emprendidas por el Presidente (E) Juan Guaidó. Características: - Noticias
destacadas, categorizadas y actualizadas - Notificaciones de noticias
destacadas - Conexión a las redes sociales - Radio con s.

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Common CCN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CCN app on iOS and Android devices. Solve all CCN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CCN iPhone Issues and Solutions

CCN iOS app crashes, not working, errors
CCN iOS app network issues
CCN on iOS has black/white screen

CCN Android App Issues and Solutions

CCN has errors/crashing/not working
CCN server network connectivity issues
CCN has black screen

CCN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CCN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CCN app crashes or not working on Iphone (iOS):

Close and restart the CCN app on iPhone
Update CCN app to the Latest Version for iOS
Uninstall and reinstall CCN iPhone app
Update your iPhone to the latest iOS version

Fix CCN on iPhone unable to connect to server/internet connection issues::

To resolve CCN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CCN black/white screen (blank screen) on iPhone:

Follow the CCN iOS app troubleshooting guide Here →

CCN Android App Issues and Solutions

Fix CCN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CCN app issues:

Force Stop the CCN App
1. On android, goto "Settings" » click CCN app. » click "Force Stop".

Update CCN to the latest version on PlayStore

Clear CCN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CCN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CCN.

Fix CCN unable to contact server/ CCN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CCN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CCN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CCN on android.

Solve CCN black/white screens issue on Android:

Follow the CCN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at s42, developers of CCN.

13.79% Contact Match

Developer: CNN

E-Mail: [email protected]

Website: Visit CCN Website

66.67% Contact Match

Developer: Powered By Infynect Labs

E-Mail: [email protected]

Website: Visit Powered By Infynect Labs Website

About this app

El App Oficial de la Presidencia (E) de la República Bolivariana de Venezuela con el Centro de Comunicación Nacional (this app) esta diseñado para mantener informada a toda la población sobre los avances, noticias y acciones emprendidas por el Presidente (E) Juan Guaidó. - Si quieres ayudar a la democracia de Venezuela una parte importante es que la mayor cantidad de personas tengan acceso a información oficial del gobierno legitimo y sus acciones por eso te invitamos a compartir esta app con la mayor cantidad de personas posibles.