HealthHub Status

Last Updated on 2024-11-15 by Al-Futtaim Private LLC

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Common HealthHub Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HealthHub app on iOS and Android devices. Solve all HealthHub app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HealthHub iPhone Issues and Solutions

HealthHub iOS app crashes, not working, errors
HealthHub iOS app network issues
HealthHub on iOS has black/white screen

HealthHub Android App Issues and Solutions

HealthHub has errors/crashing/not working
HealthHub server network connectivity issues
HealthHub has black screen

HealthHub iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HealthHub app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HealthHub app crashes or not working on Iphone (iOS):

Close and restart the HealthHub app on iPhone
Update HealthHub app to the Latest Version for iOS
Uninstall and reinstall HealthHub iPhone app
Update your iPhone to the latest iOS version

Fix HealthHub on iPhone unable to connect to server/internet connection issues::

To resolve HealthHub network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HealthHub black/white screen (blank screen) on iPhone:

Follow the HealthHub iOS app troubleshooting guide Here →

HealthHub Android App Issues and Solutions

Fix HealthHub not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HealthHub app issues:

Force Stop the HealthHub App
1. On android, goto "Settings" » click HealthHub app. » click "Force Stop".

Update HealthHub to the latest version on PlayStore

Clear HealthHub App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HealthHub app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HealthHub.

Fix HealthHub unable to contact server/ HealthHub internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HealthHub » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HealthHub » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HealthHub on android.

Solve HealthHub black/white screens issue on Android:

Follow the HealthHub android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Al-Futtaim Private LLC, developers of HealthHub.

About this app

The this app By Al-Futtaim Patient app enables patients to create a personal profile on HealthHub with a unique registration ID sent by SMS from this app Clinics or simply login as a guest user. Patients can locate clinics across Dubai, view the specialty doctor profiles residing in each clinic, and book or cancel appointments. HealthHub also updates the patient profile with details of past visits.