Manheim Reviews

Manheim Reviews

Published by on 2024-12-13

🏷️ About: Make faster and smarter personalized decisions in the worlds largest wholesale automotive marketplace directly from your phone. New features include: - New Native home screen with clean, modern design - Digital Runlists for all Manheim locations - Powerful VIN scanner that knows the status of your vehicle and where it’s located - Personalized experience based on where you buy/sell - Valuation tools to help you get the ri.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
42.8%

😎👌🔥 Positive experience
39.2%

🙄💅🫥 Neutral
17.9%

~ from Justuseapp.com NLP analysis of 407 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Improved UI from the old app

- Vast improvement in terms of features and availability on the Home Screen

- Look and feel of the new update is great, especially on newer phones

- Nice to have a new sign-in option with Face ID or Touch ID

- Layout is nicer than before



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

2.6 out of 5

SLOW as a turtle!

2022-05-21

If you have some time to burn, this is Manheim for you. If you want to actually buy cars or have functions that work, you need to use a PC. Manheim has all kinds of new flashy features, but is way too slow to actually get anything done. It doesn’t matter if you’re using 5G, fast Wi-Fi at your house, or which device you use, Manheim just runs very, very slow.

A big downgrade from the old app, but thankfully this app prevents you from using the old app and discontinued support for it.

Just like most app developers for big corporations, they need to redesign something that works just fine, for something new and usually doesn’t work as well to prove their worth to the company and stay employed. In this case much, much slower! Thanks a lot…

Full of glitches

2022-06-22

It signs you out while you’re in the middle of actively using it, sometimes multiple times....It’s slow if you’re trying to switch between simulcast lanes you miss stuff. It deletes your workbook, fails to send lane alerts (sometimes only giving an option to sign up for lane alerts, which obv I can’t do when I’m already signed up for them), this company makes mountains of money but somehow can’t make a halfway decent app. Also glitchy when paying for vehicles. Says paid, then puts them back in unpaid. An hour or 2 later it will fix it and clear them out but makes it so we can’t take any of the cars out of the gate the same day. Manheim alone is hot garbage.

Can’t scan

2022-07-23

I had a old galaxy note 9 and Manheim worked fine up until a few weeks ago it got very slow. Now I have a iPhone 12 max and Manheim won’t scan anything. It Manheim not compatible with the latest iPhone? I’ve deleted Manheim and re downloaded and nothing. I’ve checked the phone settings everything is fine. And other apps that use scanning works just fine. When I’m at the auction and looking at many vehicles manually inputting vins is very time consuming. Manheim is currently making me lose money.

I’ve selling activity is not working, app does have a lot of glitches

2022-08-24

this app plus app working very bad. If I want to see my I’ve selling activity, it’s telling me to log in, I put my credentials and it tells me that I log out, trying to log in again, and it repeats same thing. App is laggy now. It is unstable and crashes.

I use Manhaim website instead! But would love to use app, but unable due to all glitches.

Horrible

2022-09-25

Can’t get run lists easily, can’t get them in order, if you filter the date it gives you 70,000 plus cars? WTH
New and improved?
Take a look at Max digital or another format and get this elephant off you platform.

Dealer

2022-10-26

Worst app/update ever
Scanner no longer useful
Now I scan and it ask me 6 or 8 cyl? So if I’m
Buying online I have no time to call and find about that !!!
if I try to put vin manually there is no letters to use
Old app was way better
Now it doesn’t even tell last mileage or if auto Check found en an issue
Whoever worked on Manheim needs to be fired
I’m losing deals and y’all are loosing money !
Smaller auctions offers better options
And reports… thanks for ruining a good app!

Doesn’t work period

2022-11-27

The old app doesn’t work well,
Manheim doesn’t work period. Constantly have to log in and won’t remember password. Mmr won’t even load just has me continually log in and not function. Workbook will not load. Not user friendly even the few times it has worked.

Horrible app

2022-12-28

The old app was a bit slow but better. Everytime I try to go to second chance it asks me to resign in multiple times with a fail page expired everytime. Even free resetting. It is extremely slow and not easier than the old app!

Dealer

2023-01-29

The home screen is all jumbled up all the words are together and it is very hard to read.I am using a iPhone 12 and this is pretty bad I was very excited to see a new app this app needed it badly but this is extremely hard to use because all the tabs and words are all jumbled together

Doesn’t work with I-pad

2023-03-02

I like the new app it works fine on my i-phone. The problem is when I’m using simulcast on my iPad doesn’t have sound and you can’t see the inlane video. I remove the old app and reinstalled the new one and still the same.

Please check that.

OVE selling

2023-03-31

Every day I have delete and reinstall because when I log in it says my session has expired, also on OVE selling, it won’t let me pick the dealer I want to represent, it doesn’t give me a choice, I don’t always want to rep all the dealers in selling on OVE that I can buy for.

No notifications.

2023-05-02

I am no longer getting notifications and am unable to turn on notifications as there is no option for the this app app. iOS 15 iPhone XS Max

Didn’t know it could get worse

2023-06-02

For how much fees and such they charge at the auction you’d think they would develop a good app for their customers. Layout is nicer but it lags and crashes. Can’t login sometimes causing me to miss OVE, etc. FIX IT PLEASE!!!

Navigation is clumsy

2023-07-04

Navigating Manheim is clumsy and Ove history reports of sold vehicles are not easily accessible

Nice Update!

2023-08-04

I love the look and feel of the new update. It was long overdue. However...it will not let me stay logged in. I have to log in every single time I open Manheim . Unfortunately I uninstalled and went back to the old app for that reason alone.

Great UI.

2023-09-05

The UI looks great especially on the newer phones. It was long overdue for an overhaul. It would be nice to sign in with face id or touch id instead of inputing credentials each time. I use the older app just for the sign in ease.

When will we see Estimated Retail Value as a part of the valuation

2023-10-07

It’s a clunky experience currently it would be more streamlined to see Cars value in the valuation.

HUGE IMPROVEMENT

2023-11-07

Vast improvement over the old app. Virtually everything I need to run my business is available on the Home Screen. I can’t wait to see what other features are added! My only complaint.. why no Face ID or keychain support ?? Too cumbersome to sign in every time. If added I’ll change to 5-stars!

Great Improvement

2023-12-09

The UI of Manheim is a well needed improvement from the old app

Ahmad amawi. Luxury motors

2024-01-09

Mannheim is the best thing happen and Cleveland OhioBrook Park and the team is there is the best team ever me personal I love everyone down there they are the best and they have what you looking for all the time😁😁😁😘



Is Manheim Safe? 🤗🙏


Yes. Manheim is very safe to use. This is based on our NLP (Natural language processing) analysis of over 407 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.6/5 . Justuseapp Safety Score for Manheim Is 47.8/100.


Is Manheim Legit? 💯


Yes. Manheim is a totally legit app. This conclusion was arrived at by running over 407 Manheim User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Manheim Is 69.7/100..


Is Manheim not working? 🚨


Manheim works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Manheim? Post a Review




Features

To become a Manheim customer or for further assistance please call Manheim Customer Care at 1-866-MANHEIM.

Make faster and smarter personalized decisions in the worlds largest wholesale automotive marketplace directly from your phone.

Note: This app is only for Manheim customers with an existing username and password.

You must be a licensed automobile dealer with a valid AuctionACCESSS membership to register.

  Customer Service/Support
Developer:
Manheim

Contact e-Mail:

Website: