Contact Manheim Support

If you have some time to burn, this is the app for you. If you want to actually buy cars or have functions that work, you need to use a PC. This app has all kinds of new flashy features, but is way too slow to actually get anything done. It doesn’t matter if you’re using 5G, fast Wi-Fi at your house, or which device you use, the app just runs very, very slow. A big downgrade from the old app, but thankfully Manheim prevents you from using the old app and discontinued support for it. Just like most app developers for big corporations, they need to redesign something that works just fine, for something new and usually doesn’t work as well to prove their worth to the company and stay employed. In this case much, much slower! Thanks a lot…

It signs you out while you’re in the middle of actively using it, sometimes multiple times....It’s slow if you’re trying to switch between simulcast lanes you miss stuff. It deletes your workbook, fails to send lane alerts (sometimes only giving an option to sign up for lane alerts, which obv I can’t do when I’m already signed up for them), this company makes mountains of money but somehow can’t make a halfway decent app. Also glitchy when paying for vehicles. Says paid, then puts them back in unpaid. An hour or 2 later it will fix it and clear them out but makes it so we can’t take any of the cars out of the gate the same day. This app alone is hot garbage.

I had a old galaxy note 9 and the app worked fine up until a few weeks ago it got very slow. Now I have a iPhone 12 max and the app won’t scan anything. It this app not compatible with the latest iPhone? I’ve deleted the app and re downloaded and nothing. I’ve checked the phone settings everything is fine. And other apps that use scanning works just fine. When I’m at the auction and looking at many vehicles manually inputting vins is very time consuming. This app is currently making me lose money.