Contact Magic Lantern Support
Company Name: shenzhen ELK Technology Co., Ltd.
About: MagicLantern is an App that can be used to control color RGBIC LED strip(s).
You
can use it to do some controls and settings , such as dimming and grading,
setting various dynamic modes and scenes, music rhythms of several sound sources
and optional rhythm styles, timer setting for lights on/off, pixel setting, line
sequence setting, etc.
Magic Lantern Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: netmarbles@igsinc.co.kr
Website: 🌍 Visit MARVEL Future Fight Website
Privacy Policy: http://help.netmarble.com/policy/privacy_policy.asp
Developer: Netmarble
3 Most reported problems 😔💔
Not functional
by NutBoiMcSlave
It only has crappy presets and it doesn’t let you use the full capability of the light. I have the hexagon wall lights and you are supposed to be able to have multiple colors per hexagon but this bad app only lets you have 1 color per hexagon. The app itself is trash the colors are completely wrong. Whoever made this app needs to let us control the presets and make custom presets. That’s literally the whole reason I got the lights. It isn’t that hard to let us make custom presets so I don’t understand why it isn’t already in the app. I already know the devs aren’t going to read this but hopefully someone else can so they don’t waste their money on these lights.
Janky - Doesn’t Work
by Magna Tiger
Came with a corner LED light. Doesn’t connect or pair with the LED when I can connect to it in my iPhone. Doesn’t authenticate, which could be a problem. The app is terrible. It has a delayed input, it doesn’t explain itself at all, and all the options are useless if it can’t connect/work at all with the light. Light works okay by itself: remote does not work either. So, a crappy app for a sub par product.
Stupidest app I’ve ever seen.
by Alex Parrom
Upon downloading the app im immediately greeted with the change color thing. Never any instructions on how to even add my lights to the app. Then when going back and reading the instructions it’s telling me how to add it and the buttons it’s saying to hit aren’t even there anymore.
Please go return your lights before you get to deep into it.
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- If you are a Magic-Lantern customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Magic-Lantern.
