Contact Top War Support
Company Name: Topwar Studio
About: Commander, the Dark Legion is coming!
These Tyrants rule the world! Constant
war, refugees scattered across the land and a world starved of hope. Who will
liberate us? Become the strongest Commander and a fearless leader in the
struggle against the legion, right alongside the freedom league! Merge to
upgrade your power whether it's buildings, skills or units, if you can merge it,
you can upgrade it!
- FEATURES -
Top War i.
Top War Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Topwar Studio
Verified email ✔✔
E-Mail: tp-r-support@rivergame.net
Website: 🌍 Visit Top War Website
Privacy Policy: https://www.rivergame.net/en/article.html?footer%2Fprivacy_policy
Developer: Topwar Studio
Privacy & Terms:
https://www.facebook.com/Topwarbattlegame/
37 Most reported problems 😔💔
I have been playing this game for a while on pc. Tried to log in on my phone and it took me back to a level 1 from level 57. Please help me reclaim my lost levels please. Thank you. Last logged in March 29/30.
Pozdrav. Kako da vratim bazu sa pokvarenog telefona?
Hi, I've been playing on an account with mail aszon@redacted. Name Selver. I even played today. I enter Top War and suddenly i have a new account on lvl 1. I logged on the same mail with the same passowrd. How can I gain access to my old profile? Please help. Also i now battles were very wierd. Like in ads.
my account ChtKillah on server 2622 has been erased or, I have no access to log in. I continue to get original start from new when I try to log in.
Hi, I am playing Top War game at level 49. Today I have cleared my browser cache. When I open my game next time, I have got level 1 with new game. Kindly guide me to continue with my old game.
Help! I can't access Top War on my Mac any more. I had reached level 75 or 76 I think, and every time I enter my password I go back to level 1! I have changed my Facebook details and I guess my old login is no longer applicable...I originally started using Facebook login on 18 July 20222 Can you locate my account and set it up for me to access again?? I cannot remember my account name or number. Sorry Chris Worrell
tried to log onto computer and pushed on my player profile and it started me over at level 1 on new server
I have an account here in top war lvl 40, I change browser to firefox before it was maxthon. But when i log on to the game i see my old id and create new cant click my old lvl 40 so i click close the x on the top rigth of pop up. my character returned to lvl 1 please help me retrieve my lvl 40 character/account. it is under my email roybagos@redacted. TIA. BTW I want to vuy items but i dont have credit card is there any other way? How about e points btw i am using laptop. from PH
My phone broke and I'm trying to recover my the game I was playing. I used my Facebook account to log in on my old phone. New phone same number. Please help
I can't find my account or figure out how to get back on it!
i was playing in the eternal lands on server 2008 with phoenix rising alliancemy name is bb. i tied to log in and sign up account. gave a phone number 502 321 5507 recieved a code. i gave an email ddraisor@redacted and password. i got kicked out of my account and was at the starting point of the game. How do i get my account back?
It's been 3 days the game will not load...... Just stops... In the start up smoke screen......... The consortium event has given bases on 3 servers..... And I'm not going to be able to get the free bases to level 2.....and I've spent money trying to enhance level 2 development...... I'm seeking a way to play the game here
I’m trying to get my account back I spent to much money on it and i want it back
went to load game to pay. Have been playing a few days got to level 34 and today....at the beginning. Opquest was my name in the game. Thanks
Dear sir My 3 account are hacked...i have evidence..
Hi I can't log in. I made a mistake and downloaded the game on my iPhone. Then I registered via Facebook on my Mac so I can open the game on my iPhone. So I failed miserably and went back to level 1 on both my Mac and iPhone. I already am level 73 and dont want to go back to level 1. How will I recover the game? Thanks
Made an account, worked it to lvl 32, on the next login account returned to lvl 1, thought it was my mistake and made another to lvl 30, next login it was at lvl 1, with progress based on money spending, this game really ought to be more "safe" regarding account/lvl loss can't emagine anyone ok with spending money on a game with this poor account safety.
Cannot login since last Thursday
i had logged in to my account the morning of it happening it seemed to be fine so i left got on later and it started me back to square one i was already level 45 and it is just stupid
Started playing the game without signing up for an account. I would simply go to my history and continue playing. After reaching level 35 I logged in while playing the game and assigned my email. I continued to play daily and spent over 300 euros (bought an awesome golden dragon and even became war commander in my alliance (Somebody). Made it to level 41! Was ready to purchase a 99.99 euro home to match my dragon but went to login this morning and found my account back at the beginning. I never logged out from last nights game so I don't really know what has happened. But no way am I spending another moment playing this game after I lost so much money and time. Thanks for the wake-up call. My wife appreciates you.
yup pretty much like everyone else in here, paid to win now buh bye no more account.i'll stick with the comments and take my money elsewhere.
Xfinity was having issues and the internet went down. I restarted my computer and when I logged in I was at level 1. I have been playing Hero Wars for a year and started Top War a week ago. I put in over 200 dollars onto this acct and now it says it is level 1!! I spent many hours along with the money this last week to get to level 51 and am frustrated! Please help me to get my account so I can continue playing! The time and money I put in I want something to show for it. Thank You!!
I signed in online in a Chrome browser. I played a long time. The browser wanted to update one day. The computer then also updated. I cannot get back my progress. I am tired of starting over, so that is not an option. PLEASE HELP! Playing on Chrome after I logged in. All of my game data is gone!!!
from server 1792, how can we make a complaint to remove our server leader, majority of all the clan alliances want to remove herself. she never been a good leader to us since she appointed as a server leader
I haven’t been able to log in to play the game for 24 hrs now. My phone is working and wifi is working. It says “connecting to server” can’t log in? Contact us. But I can’t even contact because it would go anywhere
Server 1857. The island battle doesnt work...now lvl 50 and still no island battle.
I wasn't able to redeem the 800 something points that I accumulated for the event that ended today, I spent a lot of time and money on this event. Was going to get 40 rare lvl 3 choice chests. And now nothing, is this how yall run your games?
Hello this las update has turned my account into Vietnamese. I AM CURRENTLY IN ETERNAL LANDS AT THE MOMENT. Please fix this as soon as possible as it is very distressinh
Trying to transfer acct 310043779684 to another server. But meet all requirements yet says I do not have server requirement of over 200ee CP. I do have over 200ee CP. also I am in S531 but says I am in S612 which doesn’t even show up on server search. I know how to transfer servers, I meet requirements and enough tickets for S601, server leader trying to help me transfer in but game not letting me. Why?
You are going loose more money. You merged 864 with 865. 865 don't have rules, don't respect anyone and have dis honourable tactics. Several players have left. I am lv 80 vip 9 and very glad I didn't waste anymore money buying amalia and promoting her. You will get reduced income while you ignore us and treat us like shit. You are not smart.
I cant log in my Account because they not bound an Facebook. What can i do? Can someone help me?
I have a account I want to send gift to my friend not from alliance help I want to send to him gold shine box or yellow shared
I’ve been having problems trying to login to my account on top war. For the last two days I cannot login to the game. I was told by the server leader to delete the app and re-download it. So I did and now it’s starting to be back from the very beginning. I lost everything can someone please find my account and help me login
Will you please remove the function of putting names, sayings or emoji's above other's peoples bases? Leader Taste from Warzone #1226, region 46, has put inappropriate comments, emoji's and names above other rivals bases for months now....just because he has the option to do so. It is bullying plain and simple. He has never used that function for what is meant to be used for.....only for bullying others not in his alliance.
Please read before playing
by Thislife00
Top war is a fun game but is a terrible organization. Yes it is fun to play with friends and not spending much money but everyone eventually spends money to enjoy the game. THATS NOT THE ISSUE. If you download the game ask your server in chat. You will spend tons of time building up without money or spending ur money to play. Then the game will have a glitch that leaves u shield less or unable to port and in a minute u lose everything. If they track the glitch they will apologize and say here is 50 gems (doesn’t even buy half a days work that you put in) if they don’t track it they just say sorry that’s not what our records say and make no effort. Please please please don’t let an organization like this get away with this. Continue to post negative reviews and do not spend ur money. There are allot of games like this that don’t have as many glitches and such little support. The response to this review will be the same as the rest u see. Sorry to hear your issues. We continue to work through this but with blah blah blah we can’t do anything for you. Please don’t spend ur money
Great Game but a huge problem for me
by **SKYJESTER**
OK.. this is the second review, the original was apparently never posted.
I really liked the game. It’s other “pay to play” RRPG’s, Alliances, Events, etc. The one exception is there’s no bracket on attacks. The highest level player can attack the lowest. Also, I noticed I had little control on Leveling up in the beginning. The Graphics are great, the events fun and similar to other War Games.
Here’s my main complaint and I may be the exception to the rule. I have no proof that would hold up in court. Also, I do spend the money daily. BUT… I was being billed twice for the same package. A little at first but became a routine problem. I contacted both Apple and In-Game Support who they said they would investigate. I told Top War I would demanding refunds and immediately canceled my Credit Card. Shortly after, they froze my game account so all monies I legitimately spent was lost. After my new card arrived, they promptly charged another $500. I cancelled that card as well and received a full refund. Long story short I’m still dealing with the charges but understand there’s hope.
Top war got bugs that need to be fixed
by Jammiesnugges
Whenever I play or load the game, the land, water and air troops I train and merge disappear as if I never merged or built my units. It happened again after I got rid of the game and got it the second time, I tried to give this app a second chance. I had 2 level22 planes made and stored in the airport which holds air troops. When I checked the airport storage, it shows one level21 plane as if I never had a level22 plane. I’m done giving this game a chance, the suggestion that game producers or creators wasn’t helpful at all and I hope others delete this app. I didn’t spend to much money on this app, but I spent just a little bit to help boost me in upgrading my units so I can do my attacks on claiming new land. Anyways, I’m done with this app, if the creators or producers can’t fix several bugs this app is facing or glitches, then what’s the point of keeping this app? Nothing about this is like clash of clans either and believe me, Supercell who runs Clash of Clans doesn’t have issues like this app does. Honestly if Supercell was in charge of this game, I’d keep it.
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