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Common Caocao Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Caocao app on iOS and Android devices. Solve all Caocao app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Caocao iPhone Issues and Solutions

  2. Caocao Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CAOCAO Mobility Paris, developers of Caocao.


Verified email  

Contact e-Mail: [email protected]




About this app

Through the features of the vehicles available on the “Elegance” and “+ Access “services our mobility offer is available to all, while meeting strict quality criteria. - Enjoy special discounts when you sign up with our Welcome Pack and through our sponsorship program. - Get a price estimate for your ride before you set off. - Get support from a dedicated team in under 24 hours. 1. - Our Elegance service uses the iconic LEVC-TX cars that are brand-new, silent, and eco-friendly with low CO2 emissions.  Our service finds its origin in our 3 values: Quality, Safety and Environment, this app Mobility offers a chauffeur service accessible to all and low in carbon emissions. this app App proposes 3 services “Elegance”, “+ Access” and “Atmosphere” according to your needs, your ride can either be booked in real time or in advance for Paris inner city, its surroundings and to Paris’ airports and train stations.  From Caocao , order your + Access ride with a trained driver to benefit from a service safe and adapted to you. 3. - On-demand rides aboard a selection of electric or plug-in hybrid vehicles. - Handpicked drivers committed to high-quality service. Our promise?  Accessible to all, our Elegance service vehicles are equipped with a retractable access ramp designed to ease access for people with reduced mobility.  For a safer, more intimate, and comfortable experience, each vehicle is equipped with a glass partition between the driver and passengers, a digital voice intercom to communicate with the driver easily and a panoramic roof for a new vision of on the city. - All the drivers are trained to drive our vehicles and provide a high-quality service.  For easier access, the vehicles are also equipped with retractable intermediate step and accessibility ramp to ease the access to people with reduced mobility. 2.  The this app application uses the latest technological advancement to provide passengers with a fast and convenient service in clean energy vehicles.  New: The service dedicated to the transport of people with reduced mobility.  Safety, service quality and low carbon emissions.  The design and layout of our Elegance vehicles is ideal whether you are on your own of up to 6 passengers.  Already used by more than120 million customers in 62 cities around the world with 15 million monthly users, our chauffeur service offers you a greener mobility. Suggestions or comments?  Don’t hesitate to contact us at client@this app.