Mello Community app not working? crashes or has problems?

Mello Community Status

Last Updated on 2021-03-15 by SitEinander

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Common Mello Community Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mello Community app on iOS and Android devices. Solve all Mello Community app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mello Community iPhone Issues and Solutions

Mello Community iOS app crashes, not working, errors
Mello Community iOS app network issues
Mello Community on iOS has black/white screen

Mello Community Android App Issues and Solutions

Mello Community has errors/crashing/not working
Mello Community server network connectivity issues
Mello Community has black screen

Mello Community iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mello Community app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mello Community app crashes or not working on Iphone (iOS):

Close and restart the Mello Community app on iPhone
Update Mello Community app to the Latest Version for iOS
Uninstall and reinstall Mello Community iPhone app
Update your iPhone to the latest iOS version

Fix Mello Community on iPhone unable to connect to server/internet connection issues::

To resolve Mello Community network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mello Community black/white screen (blank screen) on iPhone:

Follow the Mello Community iOS app troubleshooting guide Here →

Mello Community Android App Issues and Solutions

Fix Mello Community not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mello Community app issues:

Force Stop the Mello Community App
1. On android, goto "Settings" » click Mello Community app. » click "Force Stop".

Update Mello Community to the latest version on PlayStore

Clear Mello Community App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mello Community app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mello Community.

Fix Mello Community unable to contact server/ Mello Community internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mello Community » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mello Community » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mello Community on android.

Solve Mello Community black/white screens issue on Android:

Follow the Mello Community android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SitEinander, developers of Mello Community.

About this app

Every family needs a village. We help you find yours. Download Mello to connect with like-minded parents near you. We’re here to help you find the support you need to make parenting more fun. - Find out what’s happening around you, ask for recommendations, get support or arrange meetups in your local neighbourhood feed. - Detailed user profiles help you to find other parents nearby who suit you. - Search filters help to set what is important to you, e. g. - In the private chat you can write to the parents who you would like to get to know.