Stream app not working? crashes or has problems?

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Last Updated on 2017-12-05 by Stream Live, Inc

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Common Stream Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Stream app on iOS and Android devices. Solve all Stream app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Stream iPhone Issues and Solutions

Stream iOS app crashes, not working, errors
Stream iOS app network issues
Stream on iOS has black/white screen

Stream Android App Issues and Solutions

Stream has errors/crashing/not working
Stream server network connectivity issues
Stream has black screen

Stream iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Stream app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Stream app crashes or not working on Iphone (iOS):

Close and restart the Stream app on iPhone
Update Stream app to the Latest Version for iOS
Uninstall and reinstall Stream iPhone app
Update your iPhone to the latest iOS version

Fix Stream on iPhone unable to connect to server/internet connection issues::

To resolve Stream network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Stream black/white screen (blank screen) on iPhone:

Follow the Stream iOS app troubleshooting guide Here →

Stream Android App Issues and Solutions

Fix Stream not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Stream app issues:

Force Stop the Stream App
1. On android, goto "Settings" » click Stream app. » click "Force Stop".

Update Stream to the latest version on PlayStore

Clear Stream App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Stream app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Stream.

Fix Stream unable to contact server/ Stream internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Stream » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Stream » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Stream on android.

Solve Stream black/white screens issue on Android:

Follow the Stream android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Stream Live, Inc, developers of Stream.

About this app

this app is the fastest, easiest way to watch and this app live video from your iOS device. · this app live video from your phone to the world. · Browse live streams created by users worldwide. · Find your friends, subscribe and get notified when they're live. · Share live video with your friends and followers on Facebook and Twitter. · Sign up through Twitter, Facebook, Google+, or with your email address. From street soccer in Madrid to local band practices, users from around the world share unique moments every day. Life is, and should be, unscripted. this app encourages users to share moments, and not memories. As seen on: LIFEHACKER, MASHABLE, GIZMODO, USA TODAY, TODAY SHOW, AD WEEK, THE NEXT WEB, DAILY DOT, VENTUREBEAT, ETC.