Rollei Smart Gimbal 2 app not working? crashes or has problems?

Rollei Smart Gimbal 2 Status

Last Updated on 2024-01-23 by Rollei GmbH & Co. KG

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12 User reports:
App has problems

User reports 12

⚠️ Most reported problems ⚠️

Not working

83.3%

8.3%

Photo/Video

8.3%

problems reported in the last 24 hours

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Have a Problem with Rollei Smart Gimbal 2? Report Issue

Common Rollei Smart Gimbal 2 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Rollei Smart Gimbal 2 app on iOS and Android devices. Solve all Rollei Smart Gimbal 2 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Rollei Smart Gimbal 2 iPhone Issues and Solutions

Rollei Smart Gimbal 2 iOS app crashes, not working, errors
Rollei Smart Gimbal 2 iOS app network issues
Rollei Smart Gimbal 2 on iOS has black/white screen

Rollei Smart Gimbal 2 Android App Issues and Solutions

Rollei Smart Gimbal 2 has errors/crashing/not working
Rollei Smart Gimbal 2 server network connectivity issues
Rollei Smart Gimbal 2 has black screen

Rollei Smart Gimbal 2 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Rollei Smart Gimbal 2 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Rollei Smart Gimbal 2 app crashes or not working on Iphone (iOS):

Close and restart the Rollei Smart Gimbal 2 app on iPhone
Update Rollei Smart Gimbal 2 app to the Latest Version for iOS
Uninstall and reinstall Rollei Smart Gimbal 2 iPhone app
Update your iPhone to the latest iOS version

Fix Rollei Smart Gimbal 2 on iPhone unable to connect to server/internet connection issues::

To resolve Rollei Smart Gimbal 2 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Rollei Smart Gimbal 2 black/white screen (blank screen) on iPhone:

Follow the Rollei Smart Gimbal 2 iOS app troubleshooting guide Here →

Rollei Smart Gimbal 2 Android App Issues and Solutions

Fix Rollei Smart Gimbal 2 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Rollei Smart Gimbal 2 app issues:

Force Stop the Rollei Smart Gimbal 2 App
1. On android, goto "Settings" » click Rollei Smart Gimbal 2 app. » click "Force Stop".

Update Rollei Smart Gimbal 2 to the latest version on PlayStore

Clear Rollei Smart Gimbal 2 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Rollei Smart Gimbal 2 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Rollei Smart Gimbal 2.

Fix Rollei Smart Gimbal 2 unable to contact server/ Rollei Smart Gimbal 2 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Rollei Smart Gimbal 2 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Rollei Smart Gimbal 2 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Rollei Smart Gimbal 2 on android.

Solve Rollei Smart Gimbal 2 black/white screens issue on Android:

Follow the Rollei Smart Gimbal 2 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rollei GmbH & Co. KG, developers of Rollei Smart Gimbal 2.

About this app

Via Bluetooth you can get really creative in RolleiSmartGimbal2 and choose between various intelligent shooting and recording modes, such as selfie, panorama, slow motion, time lapse and motion time lapse. The Rollei Smart Gimbal 2 app enables you to use your Rollei Steady Butler Mobile 2 easily with your smartphone. To review the taken pictures and videos you can use RolleiSmartGimbal2 as well.