Contact Brickit App Support
Company Name: Brickit LLC
About: Brickit helps to build new things with the old bricks. 1.
Brickit App Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Brickit App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Brickit App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Brickit Website
Privacy Policy: https://brickit.app/privacy-policy
Developer: Brickit
Privacy & Terms:
https://brickit.app/privacy-policy/
Read 7 Customer Service Reviews 😭😔💔
Hello my 9 year old daughter has subscribed to the app by mistake. She said the app said we would bet advanced notice to cancel after a free trail but we did not. Please refund as this was an accidental purchase by a child. Email address is justhayleyharris@redacted Thank you
Hi, App only used once on first day of free trial. I did not receive the promised notice of trial period ending soon. I do not want to subscribe. Please acknowledge this message and arrange for refund of £39.99. Thank you Colleen Owens.
I did not receive the promised notice of trial period ending soon. I want to cancel my trial subscription and NOT subscribe. Please acknowledge receipt of this email. Laurie Howard momcat2003@redacted
The app crashes when I scan bricks.
Bogus app and overpriced fees
by Anjison
First, the app won’t let me sign in at all - not via Apple, Google, or FB. Next is the fee (currently $8/mo or $45/yr). The app lets you record your sets, but doesn’t do anything with that info. It only showed me simple builds using 50 parts or less when I scanned. I have over 3 million pieces at this point so not intended for my level of collecting. Fine. Let’s try a smaller level. Tried it with my kids separate (and smaller) collection - still garbage suggestions. Ultimately my 5 year old didn’t like it because he wasn’t engaged, 7 year old didn’t like it because the ideas were boring and couldn’t integrate with built sets, and wife hates that I now have a few thousand pieces on the floor. 🤣 0 stars.
Perplexing, frustrating design choices
by Philovit
You seem to have implemented a tool that can automatically identify bricks from photos, or at least imply as much in your advertising. That's already something no other app in the store does yet. But users don't get direct access to this information? They can only be suggested some really niche builds from your library, conditioned on a match between the detected pieces and one of those builds? Just seems like a waste of functionality when users will often be interested in using the app to take account of their brick collection.
Hot Dog AND *Not* Hot Dog!
by S'pht'Kr
So, this is a cool tech demo. But it doesn’t do what it says on the tin. It gave us a list of 31 things we “could build”. First thing that was obvious is that it’s not paying attention to the brick color…which the walkthrough kind of suggested, so, eh…fine (though when it suggests a rainbow colored popsicle or pencil with black+white end and yellow body…well, that doesn’t really work). But that’s not really the problem. The problem is that several of the pieces needed to build the whatever are not in the scan AND IT KNOWS THAT, but suggested them anyway. When you start working through the instructions it says “Not found in scan” and the part is greyed out in the directions. So, “Not Hot Dog!” Basically even if the tech works perfectly you got disappointed kids. Kudos, but don’t oversell with the hopes of going viral for 15 minutes of fame.
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- If you are a Brickit App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Brickit App.
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