Contact Simply Guitar - Learn Guitar

Contact Simply Guitar Support


Company Name:

About: JoyTunes is reinventing the way to learn, play, and experience music, making it possible for anyone
to learn to play a musical instrument.

Headquarters: Tel Aviv, Tel Aviv, Israel.



Simply Guitar Customer Service 👿🤬😡😠💢😤

Simply Guitar - Learn Guitar Contact Information

Listed below are our top recommendations on how to get in contact with Simply Guitar - Learn Guitar. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Simply Guitar - Learn Guitar. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of JoyTunes



Verified email  

Contact e-Mail: guitar@joytunes.com


Verified email ✔✔

E-Mail: guitar@hellosimply.com

Website: 🌍 Visit Simply Guitar Website

Privacy Policy: https://hellosimply.com/legal/privacy

Developer: Simply Ltd


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Privacy & Terms:

http://www.joytunes.com/privacy

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Read 15 Customer Service Reviews 😭😔💔

4.7 out of 5
Raine
2023-05-16

Hello support, I got your app and did the free subscription, after about a week I got rid of the app and canceled the subscription. Now since you tried charging me for this app, I can not install any of my apps. Please help.

Steve Hall
2023-01-28

My app will not open

Chrysteria French
2022-06-18

I did a one time charge on app and I am still getting charged. I would like a refund and cancellation of these charges please.

Ron Bake
2022-03-07

Signed up Jan 9 $119.Cant get app to work properly am l hooked up.how do l start this guitar course..help help please. Thanx.

Justin McMillan
2022-01-05

Paid for one month subscription, got 3 days ???

Dan Abdelnoor
2021-09-20

I paid for the annual of Simply Guitar but can't get past the basic starting stages on my sons app. Can't get help... total nightmare to be honest...

Gary
2021-01-05

The app gets hung up with Em7 chord. It doesn't accept a correctly played chord. Very frustrating. The other thing is you can't move forward when this quirky thing happens. You are stuck repeat over and over again a correctly played chord but is not recognized. Very frustrating. I have reached out via email over the past several days and no response.

Sumitra Kaushik
2020-12-26

I am 10 years old I’m using my mum’s account and I’m really sad because it doesn’t listen to me playing I go on settings and I turn on my microphone and it doesn’t listen to me and it always makes me start from the beginning when I’m playing the notes properly and I’m really sad but overall I think it was a good idea to make really good app like this

Emilia
2020-12-12

Hello, I have got problem with simply guitar app. I play something correctly with tune but the app don’t want to recognize it and I can’t go next because. I don’t know what to do because i really want to learn more but I can’t.

L M.
2020-11-06

The app is ok, it is very sensitive to ensure that you are playing the chord correctly but for kids this takes time and they get frustrated. A section needs to be created for kids where it is not as exact to move through the practice. It needs to have an app function that allows you to choose to move on to the next activity or allows you to make more mistakes. It also needs to have chord options if I want to learn G chord it should provide that option. If I want chords G, D, C, Em, which are the most common chords in rock songs, you should be able to pick the option. I realise they want you to learn their chords as they are the easiest progression, but players are wanting to go online get a song with tabs and play. There is no instructions to help you do this. An option to select a learning task for chords will allow you to have choice! That’s something humans like! To feel empowered in making choices about the music they like and add to the program chords they want to learn to play music that is special to them and they connect with. Isn’t that what music is all about. Also it needs kids appropriate section. Songs with no sex, drugs, drinking, or swearing for kids to learn.

Khin Thongvanh
2020-11-04

I want to practice the next course but it said coming soon and it been one week already. Do I need to pay for the subscription first or no? Please let me know thanks

Carrie Crawford
2020-10-22

Hello unpaid for 3 months subscription that I did not use and forgot to stop payment and got charged again. How can I go about recovering the recent charge from today?

It’s ok, but the E Em cords cannot be picked up on songs, just lessons

2022-04-27

by Jnic813

I’m beginning the learning process on guitar. In the beginning this was a blast, I even decided to pay the full year subscription to keep going seeing that I noticed significant progress. Then the cords lesson began. During the lesson E cord registered through without a problem, then I noticed the app would hear the E string on the 3rd and 2nd fret. I’d play them anyway not to cheat myself, but then it would lag in play and skip forward registering the E cord 3 times when I’d only strum it once. Once the app would catch up (I’m on home WiFi so cell service isn’t the issue) all sounds registered perfectly. Then the song would come into play, from the very 1st note, and not making any hand/finger changes the app would say I’m playing them wrong. I would go to other sites, even call a buddy to see if if he can here if I’m playing the cords right. So I’d go back to tuning, and cord lessons. They would register, go to the song, the E cord will not register. At this point the frustration of this app is more than I want, and I’ll go it alone. It would be a great app, but it doesn’t replace face to face learning.

Causing nervousness panic and not helping at all.

2022-05-04

by Rose7256482552

I just recently started learning with this app and completed about 3-4 of your courses. Ukulele was my first instrument and I took a lot of time to practice my chords and get them to not mute. And for guitar it’s the same experience cuz I do take lessons and I’ve realized that. When I try to learn new chords I take my time to make sure all my fingers are in the right place and stuff and after 2 seconds then your app makes the chord appear red and it doesn’t count and makes me start over and then it happens over and over again. This is not very helpful for people with busy schedules, it wastes their time. For me I just try to quickly play the chord and it mutes and still appears red.
Also, when you give tab lessons. I JUST tuned my guitar before play and when I played the 5th and 6th string it just DOESN’T pick it up. I’ve tried pick and thumb, yet it just doesn’t work. Simply Guitar is allowing me to progress slowly in stuff I could master faster if you come up with a better method. PLEASE fix these errors so my precious time does not have to be wasted and so other users who want to feel comforted and take their time can do so. If you are worried about idle users why don’t you just make a pop-up that says “Are you still there?”

I tried...

2022-05-11

by Actress #1

So I just recently got a guitar and I was so excited to learn how to play it. I saw an ad for simply guitar and I downloaded it. I learned a chord and tuned my guitar in just about 15 minutes! It was so great! Now i would give it more stars but then this happened... I finished one full lesson and was so proud. It took me only about 25 minutes. I tapped to continue to learn more guitar and then it said I couldn’t move on without getting a subscription. I looked how much money it was for a subscription for 3 months and it was $60?!?!!? I have an app on my phone and I have a subscription for $60 by for a year. And I got it for Christmas. Me and my mom got an account and it still wouldn’t let me move on. I am really disappointed in this app. But if you are rich and have $160 for a year than go ahead. Now if you have enough money to buy the subscription it teaches you amazingly. You get to learn fast and easy. If you don’t want to pay a billion dollars just to play the guitar then please don’t even waste your time. I am trying the app yousicion and it has been working perfectly. It is no money! I’m really disappointed in this app.😢 bye.❤️❤️


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