HARD app not working? crashes or has problems?

HARD Status

Last Updated on 2022-01-12 by Qianhai Walnut Technology Co.,Ltd

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Common HARD Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HARD app on iOS and Android devices. Solve all HARD app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HARD iPhone Issues and Solutions

HARD iOS app crashes, not working, errors
HARD iOS app network issues
HARD on iOS has black/white screen

HARD Android App Issues and Solutions

HARD has errors/crashing/not working
HARD server network connectivity issues
HARD has black screen

HARD iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HARD app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HARD app crashes or not working on Iphone (iOS):

Close and restart the HARD app on iPhone
Update HARD app to the Latest Version for iOS
Uninstall and reinstall HARD iPhone app
Update your iPhone to the latest iOS version

Fix HARD on iPhone unable to connect to server/internet connection issues::

To resolve HARD network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HARD black/white screen (blank screen) on iPhone:

Follow the HARD iOS app troubleshooting guide Here →

HARD Android App Issues and Solutions

Fix HARD not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HARD app issues:

Force Stop the HARD App
1. On android, goto "Settings" » click HARD app. » click "Force Stop".

Update HARD to the latest version on PlayStore

Clear HARD App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HARD app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HARD.

Fix HARD unable to contact server/ HARD internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HARD » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HARD » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HARD on android.

Solve HARD black/white screens issue on Android:

Follow the HARD android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Qianhai Walnut Technology Co.,Ltd, developers of HARD.

About this app

Recording activity: When you wear smart device to sync to APP, you can accurately record your steps, distance and calories burned, historical sleep statistics, and heart rate statistics for the day. Includes a chart of historical heart rate data, a chart comparison of the maximum heart rate data for a week, and a 24-hour average data graph to see changes in your heart rate interval at any time. Record exercise: When you are connected to HARD after the smart device is turned on, you can accurately record the pace, time, distance and movement track of each historical exercise, and improve the effect of running and walking. Heart Rate Monitoring: Use smart device synchronization to analyze heart rate charts in your application. After synchronizing APP, you can count historical sleep data and analyze the comparison of sleep patterns over the past 7 days. Sleep monitoring: Use smart devices to monitor the time of waking, light sleep and deep sleep every night. Message reminder: When you wear the bracelet and sync with HARD , you can choose to open the message push, alarm reminder, sedentary reminder, drink water reminder to the bracelet in HARD . To manage stress and exercise effects. The sports function uses GPS positioning. In order to achieve a regular life. 1. Running the GPS function continuously in the background may significantly reduce the battery power. 2. this app has been connected to HealthKit, which can sync your step data, sleep data, and exercise data to [Health].