XPLR app not working? crashes or has problems?

XPLR Status

Published by Fanjoy Co on 2023-11-03

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Common XPLR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot XPLR app on iOS and Android devices. Solve all XPLR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

XPLR iPhone Issues and Solutions

XPLR iOS app crashes, not working, errors
XPLR iOS app network issues
XPLR on iOS has black/white screen

XPLR Android App Issues and Solutions

XPLR has errors/crashing/not working
XPLR server network connectivity issues
XPLR has black screen

XPLR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever XPLR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix XPLR app crashes or not working on Iphone (iOS):

Close and restart the XPLR app on iPhone
Update XPLR app to the Latest Version for iOS
Uninstall and reinstall XPLR iPhone app
Update your iPhone to the latest iOS version

Fix XPLR on iPhone unable to connect to server/internet connection issues::

To resolve XPLR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix XPLR black/white screen (blank screen) on iPhone:

Follow the XPLR iOS app troubleshooting guide Here →

XPLR Android App Issues and Solutions

Fix XPLR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent XPLR app issues:

Force Stop the XPLR App
1. On android, goto "Settings" » click XPLR app. » click "Force Stop".

Update XPLR to the latest version on PlayStore

Clear XPLR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "XPLR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch XPLR.

Fix XPLR unable to contact server/ XPLR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click XPLR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got XPLR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch XPLR on android.

Solve XPLR black/white screens issue on Android:

Follow the XPLR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fanjoy Co, developers of XPLR.

100% Contact Match

Developer: Fanjoy

E-Mail: [email protected]

Website: Visit XPLR Website

About this app

The official merchandise and shopping experience for Sam Golbach and Colby Brock's apparel brand this app. Get exclusive offers and limited edition items only available to purchase through XPLR !