Carnival app not working? crashes or has problems?

Carnival Status

Last Updated on 2024-11-05 by Carnival Supply company limited

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Common Carnival Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Carnival app on iOS and Android devices. Solve all Carnival app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Carnival iPhone Issues and Solutions

Carnival iOS app crashes, not working, errors
Carnival iOS app network issues
Carnival on iOS has black/white screen

Carnival Android App Issues and Solutions

Carnival has errors/crashing/not working
Carnival server network connectivity issues
Carnival has black screen

Carnival iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Carnival app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Carnival app crashes or not working on Iphone (iOS):

Close and restart the Carnival app on iPhone
Update Carnival app to the Latest Version for iOS
Uninstall and reinstall Carnival iPhone app
Update your iPhone to the latest iOS version

Fix Carnival on iPhone unable to connect to server/internet connection issues::

To resolve Carnival network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Carnival black/white screen (blank screen) on iPhone:

Follow the Carnival iOS app troubleshooting guide Here →

Carnival Android App Issues and Solutions

Fix Carnival not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Carnival app issues:

Force Stop the Carnival App
1. On android, goto "Settings" » click Carnival app. » click "Force Stop".

Update Carnival to the latest version on PlayStore

Clear Carnival App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Carnival app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Carnival.

Fix Carnival unable to contact server/ Carnival internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Carnival » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Carnival » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Carnival on android.

Solve Carnival black/white screens issue on Android:

Follow the Carnival android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Carnival Supply company limited, developers of Carnival.