Contact MyAltaMed

Contact MyAltaMed Support


Company Name:

About: MyAltaMed is a secure online way to access your health information. Choose when
and how to manage your health—at home or on the go, 24 hours a day, 7 days a
week.


 
  2022-01-20

MyAltaMed Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: mychartsupport@epic.com

Website: 🌍 Visit MyChart Website

Privacy Policy: https://www.epic.com/about/privacypolicies#mobile-policy-patient

Developer: Epic Systems Corporation








3 Most reported problems 😔💔

4.6 out of 5

Horrible

2022-05-07

by Les.11.19

Can’t even get in contact with doctors only thing it’s good for is for reading results. God forbid you need ur doctor to go over it with you because you’ll get a bunch of irrelevant responses from assistants that take days or wks to respond.

Terrible

2022-05-14

by Mrjermouse

Fix your app ! When we arrive to moms appointment it says she’s a no show . And your emails notification are sent in Spanish, I don’t red Spanish

needs major overhaul to be user friendly

2022-05-21

by Cupcake2344

So glitchy so exasperating


Have a Problem with MyAltaMed? Report Issue




Why should I report an Issue with MyAltaMed?

  1. Pulling issues faced by users like you is a good way to draw attention of MyAltaMed to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyAltaMed customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyAltaMed.


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