EveryPlate Reviews

I am not someone who usually writes reviews but this one is so bad. Not sure if EveryPlate is bad but the service provided surely is. I started with this as my first time purchasing a meal delivery service because they offered a really good price per serving, the recipes seemed like they would be good also so I chose 4 to start with and waited. My first delivery should have been July 24, 2020. It didn’t arrive on that Friday and I started looking for some tracking information. Despite being told I would get an email when it shipped I didn’t and so I tried the contact us option. I was forever waiting with no response from anyone. Then I realized there was an app so I downloaded that and it did provide a way to track my shipment. Tracking said would deliver on Saturday until about 8pm and then it changed to pending with no reason or explanation why. So around 11am on Monday my box of food was finally delivered and guess what. Nothing is cold or even remotely cool. So now I’m back trying to contact customer service and when I call the phone number says their having issues and to chat on the website. Try that and no response there either. At this point I just want my money back for all this hot food you sent me.

I’ve been using this app for a few weeks now, long enough that I got their rewards. Even though it said I had the free promotion, it still charged me an extra $10 with my meal even though it said my reward was redeemed. I called and they said that even though EveryPlate said that I had earned it I could not use it yet and they would not credit me the $10 back. Well I called them again this week with the exact same problem and the phone call dropped 10 minutes into the middle of our conversation with customer support still struggling to understand my problem and they never called me back. I’ve given up. Any comment to this review by this app should include me getting my money back or you’re just wasting more of my time. this app is a fine budget option for meal delivery to help people learn how to cook, but EveryPlate and customer support are garbage and will take your money and not resolve your problems.

The all is great, but useless because this app is not. I desperately want to give this app a good review, but I can't. Although the meals are delicious and the recipes make it easy to prep/cook (especially as someone who never cooks) and the prices are great, every week since I've started, maybe 8 weeks, I've had a problem with the products. Every single week. The first week one of the packets of chicken I got was bad and therefore, unusable. The second week I got ground beef and all of my meals were chicken. The 3rd week a zucchini that came with it was already going bad before I could use it. And every week thereafter I've been missing stuff in my box. The entire purpose of this is to save me the time of going to the grocery store and every week I have to go to the grocery store to buy the stuff they neglect to put in the box. It's ridiculous. They won't even offer you a refund or send you the products you're missing. They just give you a credit towards your next box which is useless because the next box is missing what you need. I strongly urge anyone who reads this not to use this app. A great concept that they can't follow through with.

I called, because of something unexpectedly happened to me and had to change my order. My call was answered by Alisha and she was very unprofessional, acting like she was the only authority there. She didn’t even try to help. Acting ironically kind of making fun of me. She was really rude. I don’t understand why they would have someone like that working for them. I’m honestly thinking of stopping this service. I have 3 family members soon to start buying from this company, but if they have people like that I don’t want to recommend. There are many other food services out there and I don’t need to be mistreated. I left a message on the phone survey, but no one seems to care. I real want something to be done about this. We don’t need any more bullying in this world and specifically for something as simple as just trying to help someone. I did call again and the next costumer service agent was more helpful, professional and respectful.

I have no complaints about EveryPlate itself, aside from the fact you get redirected to their website to manage your subscription or get support.

I’ve had few issues with customer support; with few exceptions they’ve been prompt to respond to my requests.

The issue is with the this app service. For several weeks in a row my delivery was off by as much as two days. I had one delivery not even arrive; fortunately I was able to quickly have my money refunded but that didn’t help the fact I then had to shop for food at the grocery store (this defeating the purpose of this service). One time they didn’t include the right recipe cards for my order, but that’s when then app came in handy. I was able to pull them up and cook everything without issue.

The final straw was when my delivery arrived this week. I was missing all of the spices and seasonings required for my recipes. Now I like to cook and cook a lot. I subscribed to this service so I didn’t have to do all the planning and shopping. I have plenty of spices to make up for what they didn’t provide, but it was just one inconvenience too far.

TL;DR They’re less expensive than pretty much all the other food subscription boxes and now I know why. You won’t get all the ingredients and you may not get them in time.

this app’s service is amazing. The food has enough variety to stay interesting and they continue to add flexibility to their menu options. But EveryPlate has been a disappointment and only worsens with time. It’s a great way to make meal selections and changes without having to navigate to the website. But instead of adding functionalities they are REMOVING features. Case in point: they deleted the “Skip This Week” button. I rarely do this, but now, I have to visit the website to skip a menu instead of being able to tap a button in-app. This does nothing for the user. It only worsens my experience by adding a tedious step. If they decide to improve EveryPlate ’s functionality for its users, I’ll improve my rating. But removing features for your own financial benefit to the disadvantage of user convenience is just silly. Why have an app at all?

I have yet to receive a bag of food that doesn’t have something that has gone bad or that has the proper portion size / weight. I wanted to try something other than Blue Apron. At the time, BA was only allowing a maximum of 5 meals. I initially tried Every Plate and even switched to the parent company, Hello Fresh. Every Plate started out fantastic. But, eventually, I started to receive meat portions that did not weigh as it should (the packaging says 10 oz, but it was really 7-8 ounces). In addition to that the veggies weren’t weighing what they should either. Then, the veggies were bad and definitely not fresh. I switched to HelloFresh and experienced the exact same issues. Only now, I was paying more for Hello Fresh. In addition to the vegetables being under weight, I had to peel off, or a cut off, or throw away so much of them. It’s pretty disgusting and impossible to get full if they are not sending the right portions, let alone afraid to eat the found or unable to it it due to poor quality. I am going back to Blue Apron. They now allow 2 boxes to ship, so I am able to get more meals for the week. The meat quality was good. They were just miss labeling the portion size. I actually had a food scale and it was almost always underweight.

Initially, my husband and I were impressed with this app but as the weeks turned to months we found the quality lessened and lessened. Mainly in the veggie department. Veggie were beat up, bruised and sometimes rotting at the time we received them. Many weeks we were throwing out things such as zucchini, peppers and tomatoes, rubbery carrots and occasionally a gouged up onion, immediately after opening the box. Also we got tired of the same style of meals. Same brown bread, same brown potatoes (I’d never thought I would ever be sick and tired of roasted potato wedges!), same brown meats and sauces. Each meal was beginning to look exactly like the next. Blah.
We will be trying their sister company, Hello Fresh, for now. We could be inviting the same problems and the same style of menu, but we shall see. Maybe since the cost per meal is twice as much as this app, quality will be better. I suppose you get what you pay for.
The whole concept is great for busy people or those that stink at meal planning such as myself, but I am cancelling my subscription.

If your need anything on the account changed like an address then don’t trust EveryPlate but call their customer care instead. Also the meals taste amazing but the portions for the price for feed a family of 3 is not favorable but at least the option to add it but I also don’t think it should cost 50 to 100$ each week that’s just a lot of money to spend. And most of the time the items are fresh but not always which is frustrating especially if the ingredients that are molded are an essential to the recipe and then that point what was the point of buying $50 to 100$ worth of food a week from not even getting all my worth out of it. So EveryPlate and it’s services are just okay but mostly for those who have the money to throw away like it’s nothing definitely not for the everyone. Oh and the recipes are super easy to follow and are in big print font and has photos.

They honestly deserve 5 stars for the food alone. I can’t cook, I’m super picky , and impatient and order out ALOT. The recipes are super easy , yummy ( even the veggies 😶) , and easy to cook, I’m starting to get the hang of things and getting a little adventurous with tweaking the ingredients to fine tune it to my liking. It’s way cheaper then the other places and def just as good or better than restaurant sit down food. It’s really nice not having to hit up a drive through after work everyday cuz I’m tired or being lazy . I recommend getting a peeler and 1 good knife and a shredder for these recipes. Some basic ingredients are needed frequently and not included , like butter , salt and pepper. Most of these meals are less then 30 mins to make. You get recipe cards that are well made to last and COME WITH PICTURES for us visual learners. (IT REALLY HELPS) . but EveryPlate has worked maybe twice. Slightly annoying but the website on a browser works just fine and super easy to navigate. The two time my app worked it was also easy to use. FIX EveryPlate !

this app has changed our lives! As an avid cook, I had meager expectations about the quality of the meals. Nonetheless, I wanted to give a meal delivery service a try. Eating the same meal 3 or 4 times a week for years now had our dinners lacking variety. We are on our third week now. Each meal has been BEYOND delicious. The deliveries have been on time (or early!), and the selection of meals has been fantastic. My only complaint is I don’t ever get my tracking information. Luckily, my husband is retired, so it’s not an issue for us, but it could be a problem for those who aren’t home. Having no idea when the food has been delivered could present a myriad of problems. It would be nice if the tracking info would auto-populate within our account (and EveryPlate ). Other than that, I have no complaints and will continue to order six meals a week.

I look forward to years and years of delicious meals!

I love this app so far - great value, flavors, and recipes and some ability to customize are awesome.
I do have some difficulties with EveryPlate (updated iOS on iPhone X) The rewards tracker seems to have vanished. Almost every page has text overflow issues which run off the screen. The one reward I’ve received “free upgrade up to $9.98 value” isn’t clearly applied - is it for a premium meal, an add on, a customization? How does EP define an “upgrade”? There is no actual discount listed in that week’s cost breakdown. I do really appreciate loyalty and rewards programs, but if I don’t know how to use the reward it’s a little pointless.
Also making it simpler to report ingredient issues (happens with any service like this occasionally) like with Hello Fresh would make life much easier than having to go through a customer support agent.
Refine EveryPlate experience, and we’ll be at 5 stars!

I loved HelloFresh, but it was too expensive for me and my family. When HelloFresh told me about their other company call this app that was half the price of HelloFresh, I decided to try them. I have loved every recipe I have gotten thus far. I LOVE that you can switch out a protein for a different protein option! Very helpful when I don’t eat pork products! The only problem we have had is that we don’t always get all of the ingredients for the recipe. Thankfully I have had those ingredients on hand, but I would be super mad if I didn’t. For example, in this last box, I didn’t get the Penne pasta for one recipe, the Parmesan for another (which i had chosen to double up on that recipe, so I didn’t have any Parmesan for the 4 serving meal), then I got a jalapeño in my box that didn’t go to any of my meals. I ended up using it in a meal anyway though. So overall I love them, but I wish the people that they had packing the boxes were more thorough.

I’ve really enjoyed this app. I’m a college student, and cooking for myself has always been a challenge for me because I just never learned how to. Whenever I do cook, I feel like I always have to buy ingredients and produce that go bad before I use them again wasting a lot of money/food.

My girlfriend and I decided to split the cost of a weekly box and it comes out to $5 a meal for both of us which is GREAT. It’s so much cheaper than eating out and even cheaper than going to the grocery store for every meal. You get exactly the amount you need for two servings.

It’s forced me to learn how to cook, and I actually really enjoy it. My gf and I have also really bonded over cooking the food together.

To give some lip service to the bad reviews, sometimes one or two produce items won’t be entirely fresh but it’s not a huge deal and hasn’t really impacted the quality of the meals for me. (would be nice if they could fix this, though) When the food arrives, it’s usually freezing cold and the meat has always been fine.

Overall, it’s been a good experience and I would definitely recommend it.

I’ve never been treated as well as I have by any other company. this app customer service is 5/5! It’s even more than five stars, honestly. They go above and beyond. I was super broke and forgot to skip one of my boxes. I realized a day after cancelling closed and I was able to chat with someone and she confirmed a cancel for me and put me at rest. I was so grateful. $38 meant a lot to me at the time. And just tonight, I reached out about a box that hadn’t showed up. It had been delayed which I was expecting but then it never showed up. Not Everyplates fault but the customer care chat agent immediately looked into it and applied a credit to my next box. Thank you this app for being so good to your customers T.T I really appreciate you!!

Wow. This meal kit has changed my life. It says it doesn’t make you a chef but having these SIMPLE meals to cook on the regular has really increased my confidence in the kitchen. Flavor isn’t compromised with the simplicity of each meal and the veggie ones are honestly usually my favorite. I saw another review that suggested a couple tools to get (peeler, good knife) and ingredients to keep on deck (eggs, flour, sugar) but I keep the recipe cards as the weeks go on and truly feel I’m getting a good base knowledge of cooking skills. EveryPlate is easy to use, the choice became a bit repetitive but I don’t mind. My biggest complaint is the price does impact, to me, the quality of meat. I stay away from the chicken. But, of three meals each week, I usually select a pork a beef and a veggie and I do like the chicken sausage still.

I’ve tried a few different meal programs and Every Plate is the best so far. There are 3 major reasons this food program is amazing

1. The price is the best- $48 (includes shipping) for 4 weekly meals for 2. Every other program is at least that price for 3 meals.
2. The food is amazing and fresh- all the other companies may pack each meal separately. Every plate keeps the meat separate but every thing else comes in a box and you separate it. For that price that’s not a problem at all!!
3. I’ve learned so much- I’m 49 and I’ve been cooking for my family for 28 years now. I’ve had Every Plate for a month and I can’t tell you how much I’ve learned so far. I can actually say I enjoy cooking again. I was getting tired of cooking the same old stuff all the time. I like my food very plain and everyone else loves everything. I was afraid I wouldn’t like the food because I’m boring but I haven’t been so happy with our meals in years.
Also I want to say I have chronic pain conditions that keep me from doing a lot. Sometimes cooking dinner can be hard for me. But with everything planned out it helps. Having all meals take 30 min is a life saver.
Thank you for making me happy to cook for my family again!!

I have thought about this for a long time and finally signed up after a friend did. It is only me so I eat one and freeze the other. If I have 2 chicken meals sometimes make both the same night and put in the fridge for the next night. On nights when I am super tired I can just grab dinner from the freezer. They have all been good out of the freezer. So much better than going to a drive thru.
I love that I can skip as much as I need too. I sometimes travel several weeks in a row. If there wasn’t the skip option I don’t think I would have signed up.
I do buy an extra zucchini if my meal has it. Because zucchini shrinks and there is not enough for 2 meals in my opinion. I usually add a carrot too because I love cooked carrots. Always plenty of potatoes.
It is actually cooking and takes 30-45 min. So worth it.

I decided to give this app a try because I wanted to alternate with Freshly (Freshly is great too, but sometimes I want real rice and pasta 🤣).

I've had three weeks of 10 servings so far. Most of the recipes I've loved. Some were OK, but even my least favorite meal was a lot tastier than my least favorite Freshlys. I enjoy cooking, but the PLANNING and shopping is tedious to me and I get stuck making the same meals over and over—enter this app! It's lovely getting the ingredients in a box in front of my door every Friday. It stays cold and fresh while I'm gone at work. And then I have several recipes to choose from for the week.

So far all of the meat and produce have been fresh. I was missing one tomato from one box, though. I didn't miss it for flavor, but I did miss it as something I paid for. But that's the only "bad" thing so far about the service. I can obviously live without a tomato and it's still worth it with the rising cost of groceries (and gas!).

I used hello fresh for a little while and saw an ad for every plate. I signed up and realized not only do I get 4 meals instead of 3, it’s like $20-$30 cheaper each week! And it’s the same meals and same recipes. The only difference I’ve noticed is the way it is packaged. Hello fresh comes with each meals individually packaged with all the ingredients. this app has all 4 meals ingredients ll in one bag, so you do have to separate them out. But I don’t mind doing that at all if I pay $20 less! And less packaged and waste too!

I def recommend this to any single person, or couple who work long hours or just hate grocery shopping! This has changed my life and I am forget grateful companies like this exist. If i could personally thank the founder, I would and cook them a meal lol

Every box I have received has been missing ingredients, the meat is poorly packaged and leaked all over everything. Customer service is horrible and charged me for unordered boxes. I say don’t bother with this company, you will be very disappointed.

It looks horrible on an iPad, because it is only optimized for phones. I would think the iPad would be the ideal device for EveryPlate as phones are too small to be of much use during cooking, so no real iPad support is a big letdown.

EveryPlate also does not display in landscape mode (only portrait), further nullifying its usefulness as anything but a select your food picks for next week app. Everyone is best off just using the website. Hopefully, the devs cans invest more effort into it because it shows some promise.

Selecting my meals or choosing to skip weeks is very easy to do in EveryPlate . I do wish I was able to rate the meals in EveryPlate , instead of going to the website. I also wish I could see other people’s ratings and comments of the dishes to help me choose. Otherwise, like I said, easy to use!

So far we have liked the meals. They are fairly basic which is what we were looking for. The only negative is that the portion sizes are small, which is hard when you are feeding a grown man. Wish they would increase the amounts a bit, then I would give 5 stars.

I’ve had 2 weeks worth of meals and have liked them all. The meals are easy to make and the price is great.

THANK YOU for finally putting out an app! It seems to be working great so far! 🧡

Tried 6 different meal kit and that’s the only one I can recommend, thank you this app !

I love you guys, thank you for finally making App.

My husband and I love the recipes. They are perfect. Easy to follow, perfect portion sizes. We started with 3 Mel’s for 2 and they were so good, we upped it to 5 meals. Especially like the option to skip if we are out of town and change the number of meals ordered from EveryPlate .

So glad you have an app now.
We have been customers for several months, and we have not had a bad meal yet.

Tried our first meal tonight and loved it. Very easy directions to follow step by step and everything came out perfect!!

We are in the empty nest stage and cooking for just two is easy and delicious! I love to cook and always have but these make things so easy! 10 out of 10 do recommend 🙂

I have been getting this app for about 6 months. Price is fair. Meals are delicious and easy to cook. I have never had anything missing from my box and everything has always been fresh. I recommend this app to everyone!

Great customer service, food arrives fresh and stays fresh until i’m ready to cook it. Meals are great. I appreciate the portion size because it helps me to portion control. Yummy meals. Cooking is more involved than I expected - it’s not simple but it’s doable. 4 meals for me & my bf cost as much as ordering take out once. Yay!

Delicious recipes, best value meal kit, and finally an app to match!