Contact MTN Support
Company Name: MTN South Africa (Pty) LTD
About: Managing your mobile life has never been this quick, easy or good-looking. The
improved MTN app gives you the power to do everything from recharging and
tracking data to setting limits and getting exclusive offers, 24/7 and in a cool
new design.
MTN Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MTN South Africa (Pty) LTD
Verified email ✔✔
E-Mail: mtnappfeedback@mtn.com
Website: 🌍 Visit MTN Website
Privacy Policy: https://www.mtn.co.za/Pages/Privacy-Policy.aspx
Developer: MTN South Africa
3 Most reported problems 😔💔
Beware of making credit card payments
by Disenchanted1000
Before one could pay your bill by credit card. The process has now changed. Now if you do so MTN stores your credit card details and only in the T&Cs they tell you that you are actually creating a mobile wallet profile MOMO. Cannot pay unless you have a wallet with them.
Awful
by Timtam1084
How does Africas largest mobile Network Operator make such a horrific app? Why do you get interrupted with a “processing” popup whenever you tap on any menu option? This makes doing anything in the app super tedious!! Why can I not have 2 SIM cards associated with one profile? Frequent disconnections and errors too.
Can't RICA
by Waylon Joseph Smithers
Tried on multiple iOS devices, the app doesn't allow for self-RICA. The photos you take (selfie and of your ID) are all stretched and won't allow you past next step. Customer support was unable to help, so, since I'm abroad (and can't visit a store) my phone number will be lost.
Have a Problem with MTN? Report Issue
Why should I report an Issue with MTN?
- Pulling issues faced by users like you is a good way to draw attention of MTN to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MTN customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MTN.
