Contact HiiKER Support
Company Name: Waymarked Trails LTD
About: HiiKER is the hiking app that is dedicated to building tools specifically for
the hiking community. More than just a map and a compass, the app enables you to
hike in the great outdoors with confidence, now with free offline maps.
HiiKER Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Waymarked Trails LTD
Verified email
Contact e-Mail: support-central@hiiker.co
Verified email ✔✔
E-Mail: paul@hiiker.co
Website: 🌍 Visit HiiKER Website
Privacy Policy: https://hiiker.app/privacy
Developer: Waymarked Trails LTD
Privacy & Terms:
https://hiiker.app/terms-of-service
3 Most reported problems 😔💔
App left us high and dry
by MatthusMcC
Had used search to try to find a hike nearby. App had a hard time locating me in Virginia and kept searching for hikes in Ireland. We finally got that working, located a nearby hike that we knew would be outside of cell service - downloaded the appropriate map for offline viewing. Once we arrived - nothing. The app would not allow me to call up that downloaded map/trail. I’ll never use again. That’s the most basic feature that should work without fail.
Worst hiking app
by MaxE_207
It does not account for elevation gain!!! Used this app to plan a 7-day trip in the Dolomites. The times for hikes were COMPLETELY WRONG. We booked hotels and Refugi based on these data and the times were not even close— not even by a day! I’m a very experienced hiker; very strong and fast-moving. I’ve used AllTrails for a few years and never had any problems, but they don’t have my Alta Via planned out. Tried Hiiker. Won’t ever use again.
Example: Hiiker reported a 5-hour hike on day three. Reality was a 14-hour hike including many vie ferrate. We ended up having to book a different rifugio and were very lucky they had space. Otherwise, we would have been stranded. Got charged for hotels that we couldn’t make it to. Payed extra for different hotels and refugi.
Sparse and inaccurate
by Enterprise2021
Probably the worst trail app I’ve used. Navigating is clunky and non intuitive. Information on water sources are inaccurate more often then not, and even the trail map itself is often wrong. Even the accurate info is pretty sparse. Do yourself a favor and use a more tried and true app
Have a Problem with HiiKER: The Hiking Maps App? Report Issue
Why should I report an Issue with HiiKER: The Hiking Maps App?
- Pulling issues faced by users like you is a good way to draw attention of HiiKER: The Hiking Maps App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a HiiKER: The Hiking Maps App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HiiKER: The Hiking Maps App.
