Contact Cuemath Support

by Keegzz

I wanted to sharpen my math skills so I downloaded this app. I spent a total of 10 minutes on it before I received my first text message offering me some form of purchase on the app. Within the next two hours I had been called twice asking me to review the app. Both times I asked to be removed from the call list. I have now received another call and another text. This is within 24 hours of downloading the app. Every text message and call I receive is from a different number so I have no option to block them. I did not even opt in to receiving any form of communication, I was required to give them my cell phone number to activate my account. There is no way to manually opt out for me other than to tell each new caller that I want off the list. They use a third party call center for that, though, so I’m assuming I will be doing this dance for quite a while. Spare yourself the headache and find a different app.

by Manc5678

Worse company to work with. My son was enrolled for about 3 years and had a good teacher and we referred our friends to cuemath too. Now, we want to stop as kid is in middle school and doesn’t have enough time to go remaining classes and we are asking for refund of remaining class and they declined.

The classes which were remaining was earned through the referral but I was given both - cash or class option and I selected classes now they refused to pay me back and asking me to continue classes or just let it go. I have about 20 classes remaining - I guess that’s about $150-$200 and I was having an option of about $300 cash. Didn’t expect that they will turn their back when asked to pay back.

If I was allowed to cash out earlier why not now? Also, I was not informed about now refunding for remaining classes afterwards… unfair to client and not expected.

by Zozz-

This is a sales process. There are small free quizzes, linked with pirate chests. They give “pennies” for correct answers. Pirate chests and virtual pennies don’t make it a game. Kid called the, super boring, and there is no instruction or explanation for wrong answers.

The actual point of this is to get phone numbers and email addresses so that they can call and try to sell you tutoring packages. I don’t know who lets a complete stranger online tutor their kids, or if there is any way of knowing if the “tutors” are qualified, but if that was what I wanted I’m sure I could google it. This has no business being in the App Store.