Contact Family Hotel: Home Renovation

Contact Family Hotel Support

Published by on 2023-10-18

About: Family Hotel: a plot-driven​ ​match-3 game​ with new mechanics, memorable
characters and  exciting side-quests. ​​Build a hotel​ ​of your dreams
and enjoy ​​romantic story​ ​happening in front  of your eyes!   
Enter the world of ​Family Hotel​, the latest ​romance​-based
​​match-3 puzzle game​​!   You are going to turn a run-down
countryside ​​manor​ ​into the high cla.



How to Contact Family Hotel Customer Service/Support

Family Hotel: Home Renovation Contact Information

Listed below are our top recommendations on how to get in contact with Family Hotel: Home Renovation. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Family Hotel: Home Renovation. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of PlayFlock



100% Contact Match

Developer: PlayFlock

E-Mail: [email protected]

Website: Visit Family Hotel Website








Reported Issues: 3 Comments

4.8 out of 5

By Yessis423


Great game but…

I really like the game but I have two really big issues with it. The first one is that the game keeps freezing after I pass some of the levels and it causes me to have to close out of the app. The upon reopening, I notice it took the life away and didn’t give me any credit for passing the level. The second issue which is now my biggest issue is that I can’t get past step 2 of “Decorating the Library” on chapter 25 because it will not load. I can continue playing and getting more keys which I have a lot of now but I cannot continue the storyline. It says it’s downloading but the bar won’t move past 0%. It’s been like this for several days and the app is up to date. I have emailed support and they said they are aware of the issues but have nothing they can do at the moment and there are no new updates. After reading a few reviews I’ve realized this has been going on over a year now.



By Joe123664


The Hints are just them wanting you to buy junk

Not even a hint. Look up the definition of a hint, it's not a power up like they suggest. The writing of the story is poor as simple tasks take many keys to complete. Every time you load the game it suggests you buy something and there is no way to turn this off. They act like they read and respond to the reviews but no changes have been made based on the reviews. The music i monotonous. They have shaking game pieces that will trick you into making a move that is not helpful and there is no way to turn it off. I think they have such a high rating due to fake reviewers.



By unforgivablenope


Not Worth Playing

This gameplay is horrible. Even though the graphics are beautiful & the storyline is good. To deal with how long I have to wait for lives, how often I have to replay a level, seeing how expensive to ‘keep playing’/get items, constantly seeing their ads to buy their stuff, & how the tiles do not turn into bombs after drops is annoying. It takes 30 minutes to get lives, cost 1k for items, 900 coins to ‘keep playing’, & continuously seeing their ads to buy their stuff to make the level ‘easier’ after I lose a certain amount of times is a mood killer. I feel the game developers purposely set up some of these levels to make you lose constantly because they REALLY want you to buy their stuff. Not to mention there isn’t enough events to help you pass these levels that heavily depend on bombs to beat. If you don’t mind replaying a level over a week or so. This is the game for you. If not, I wouldn’t recommend this game because of these issues.




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