Contact MyShake Support

by Gizmotoy

An earthquake early warning system? Sounds great! The promotional materials at launch indicated it might provide a precious few seconds before an earthquake strikes.

Unfortunately all of those seconds will be wasted because the notification provides practically zero information about the quake’s epicenter, and it is extremely difficult to view the relevant info on the map. If you tap the notification, you get an unsorted map of the globe and are left to yourself to infer which dot was the one that generated the notification. On top of that, you’ll be getting plenty of notifications for earthquakes thousands of miles away, so it’s more likely the notification is relevant to someone on the other side of the globe than it is to you.

All that added up, and it’s hard to see any value here in its current form. Even if we assume the detection mechanism is cutting edge, the warning delivery is so completely flawed it negates its function.

It would be very helpful to only notify for nearby events, and to give actual location and approximate distance from current location in the notification text so you know right away.

by JenniferM C

I just downloaded the app (minutes after feeling an earthquake in LA), and there is an alert listing the earthquake I just felt. I clicked on the button to share that I’d felt the shaking, and it kept freezing, requiring me to force quit. I see another review stating the same issue, and the developer commented that the app was overloaded due to a quake earlier in the day. Why else would people be using this app except to be notified of earthquakes? If it freezes every time there’s a quake, it’s a useless app. I hope the developers can fix these issues soon. I downloaded the app on the recommendation from a local newspaper with quotes from city officials saying what a great app it is. Maybe they were paid to say that?

by SoulBlazers

I have downloaded and had the MyShake app on my phone for a over a year now. My biggest issue with the app is that you cannot be one of the initial people to experience an earthquake and record it on the app. Pressing the "I felt shaking" button always prompts a "No earthquakes found", despite having personally felt the quake (above a 3.5). Other than simply being able to see where past quakes were on a map, the app doesn't seem like it has much of a purpose. If I cannot record a quake as an initial "feeler", I may as well have not had the app. Google can tell me more information, frankly. The app is neat but definitely could be better.