VicoHome: Security Camera App Reviews

VicoHome: Security Camera App Reviews

Published by on 2024-10-14

🏷️ About: VicoHome is a smart camera app that allows users to monitor their homes, courtyards, balconies, and other areas in real-time using smart camera products. The app also provides automatic monitoring and allows users to easily monitor multiple products simultaneously.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
54.0%

😎👌🔥 Positive experience
29.5%

🙄💅🫥 Neutral
16.5%

~ from Justuseapp.com NLP analysis of 54,032 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Works fine

- Excellent quality camera

- Features work perfectly with high definition and scope to record things

- Can zoom-in on app and download videos

- SD slot

- Good battery life

- Picks up movement even in the dark

- Customer service helped to fix issues

- Got 3 of them and battery life is great



Read 53 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

After firmware update, reset all settings every time !!!!

2022-05-21

Too many firmware updates and even after so many updates, I don’t find any functions updated and just deleted all my settings and everything has been reset.
CAN YOU PLEASE KEEP THE SETTINGS, NOT CHANGE ANYTHING WHILE A FIRMWARE UPDATES???
Or keep the siren off and make it optional to siren on? Siren became always on after firmware updates and I’m sick and tired of changing settings every time.

Horrible app issues

2022-06-22

App is horrible. It takes between 15-30 seconds to see live camera. When you are trying to see previous live videos it says connecting and takes long time. Notifications of motion movements are delayed. Seconds are crucial when it comes to detecting theft or criminal activities. I have a way smaller camera with different company and I don’t have any issues with VicoHome . I would not recommend this product just based off VicoHome issues.

Fake reviews!! Awful product!!

2022-07-23

Please note that this company is giving free cameras in exchange for 5 stars reviews! Their camera and app are worthless. They do not record. They do not load when you are trying to view who is in front of your property. Works well only for the 2 weeks trial period. If you do not sign up for their monthly services your camera it’s worthless! Please stop posting fake reviews. People safety depends on deciding a reliable camera and app. PLEASE stop!!!

Bad Recording

2022-08-24

The video quality is pretty okay, but boy is the morion sensing and recording useless. It usually starts recoding way too late so what ever it dis pick up, if its not still standing in front of it it either shows nothing or just the back of the thing.
Thats when it decides to record anything thats not either me or my car.
Im having a feeling like its tracking me more than anything. Other people can drive/walk by but it wont pick them up. But me every time I walk by it outside or pull up in my car it starts to record.

Needs automatic scheduling

2022-09-25

Arlo software is better . It is has automatic scheduling to turn camera on automatically only certain hours / days of week. But with this one, there is currently no such feature which means I have to remember to turn motion detection on and off each night and morning 😩

Awful

2022-10-26

App will have moments where it alerts me that there is movement back to back over 20 times until I delete the all and reload it. When I check the camera there is nothing there. I’ve adjusted the sendup and it still does it. It’s always in the middle of the night. Not sure if it’s picking up insects flying by or what but there’s nothing more annoying that being woken up 20 times to notify you of nothing going on.

Definitely unimpressed

2022-11-27

Had the Arlo system for years and decided to upgrade. Bought two of your cameras to try them out for 156 dollars. They always go to power save mode when fully charged Wi-Fi goes from strong to nothing. Can’t view anything real time because it says streaming lost reconnect. The settings don’t even work correctly. I am sorely disappointed with your product. I am going back to Arlo cameras. Good luck

Audio

2022-12-28

I am sometimes unable to hear the live feed audio. I can hear everything perfect on the recordings but if i randomly check the live feed i cant hear anything sometimes. The video quality is good and the detection is good. I really wish they would fix the audio issues and that the recording wasnt just 20 seconds, i think at least 30 seconds should be the minimum if not more.

Great camera without google home integration

2023-01-29

I would give this camera a five star rate if it would integrate with Google Home or Alexa. It is much better than Arlo pro but without integration it is not as appealing.I would update my rating if that google home or Alexa integration is made available.

Cannot view live

2023-03-02

VicoHome freezes after viewing live. Please help!!!

SD CARD FOOTAGE DOESNT WORK

2023-03-31

I’ve put a micro sd card in there and when I try to look at the footage it said “Error” you won’t be able to see any of the footage from the camera but from the most part it works for just live stream. Camera doesn’t have a long battery life you have to charge it like once every week “not as advertised”

Worth the price!!!!!!!

2023-05-02

This Camera definitely does it’s job!! I have had a few cameras in the past that said they did the same kind of things as this camera. But was rough Quality and battery life etc. this Camera is actually very good quality video wise and the battery life is amazing as well!!!! The only down side is you have to pay to keep recordings and you can change much notification wise atleast via phone. But the live connection when I am not home works amazing and even the microphone is great!!! Deff recommended! Specially such a great camera at a decent price!

Good app

2023-06-02

It's easy to use and control the cams with.

However I wish VicoHome would support multi device login with the same user ID. You have to login everytime you switch devices, as it errors and kicks you out. eg ipad to iPhone.

This company is awesome & helpful!!

2023-07-04

My camera started acting up after charging it this
last time. I reached out to Vicco Support team they
have been extremely helpful to me! I would
recommend them for anyone!

The top one ‌  ‍‌

2023-08-04

it is a wireless camera and it is very easy to install on the wall. the picture is clear and it can record the video. Motion detection is very useful for the front door. Even at night, the vision is still good for me ‌  ‌  

Confidence ​ ‍  ​  

2023-09-05

Very happy with the product so far. Was extremely easy to set up, and works with our slower internet service as well. The picture is super clear, showing great detail. Plan to buy others. ‍    ‍‍

Works fine for me (Texas)

2023-10-07

App works fine for me, I’m thrilled. The camera is excellent quality, all the features work perfect with high definition and scope to record things. You can zoom-in the on app and download videos. Also had an SD slot. You need a really highspeed connection for the features to work seamlessly otherwise I imagine it will buffer. Wish there was a way to turn off camera from phone.

Very easy to install

2023-11-07

At first I had some issues with the camera. But with the help of customer service it works great now. Got 3 of them and the battery life is great 2. It’s been 2 weeks and I didn’t have to charge them so far!

worry ‍  ‌‌ 

2023-12-09

Love this! Have had it for almost 2 months and I have only had to charge it one time for 4 hours!! 😁 It always picks up movement even in the dark. I will say it picks up a lot of unnecessary things but I think I could turn it off if I looked deeper into the settings. Overall a good cheap camera. 110% recommend. ☺️ ‌​   

Essential cell phones​     

2024-01-09

This camera is great. The quality of picture is perfect. You can see anything at night without lights on. It’s very easy to setup. What I love the best is the wire free .I don’t have to make a long specific wiring issue to have it working.      

It does exactly what it says and so easy    ‍ ‌  

2024-12-18

It is 100% wireless security camera. Great quality. It is awesome when it come to image, video, and sound quality. Plus, it has person alerts and alarm sound.   ​‌   

Simply well designed     ‍  ​ 

2024-12-18

Adjustable motion detection sensitivity is a crucial feature for me. I found that "low" setting worked well. For my other cameras without this feature, I am getting way too many false alarms.  ‌     

A phenomenal app     ​ 

2024-12-18

The Quality of the picture is very clear, even when I put it behind a window. The battery life of the camera is very long. I have used the camera for 17 days straight and its life is still above half. It is easy to install the camera and it has many features.​  ​ ​‌ 

Confidence ​ ‍  ​  

2024-12-18

Very happy with the product so far. Was extremely easy to set up, and works with our slower internet service as well. The picture is super clear, showing great detail. Plan to buy others. ‍    ‍‍

Does what it claims and more‌   ​   

2024-12-18

Picture quality and night vision is great and I love the two way mic. Going on six months and the battery life is great. I do tend to charge them once a month when the battery is still like 25%. I highly recommend this security camera.​    

Alfred = Peace of Mind‌   ‌   

2024-12-18

Easy to use, you need a memory card of up to 128 GB (not included) and a 6700mAh rechargeable battery that with a full charge of 8 hours (cable included) you can use for approximately 6 months. You can use the “this app” application to connect to your camera 24 hours a day, 7 days a week from anywhere in the world.   ​  ​  

Fast and simple security camera ‍‍   

2024-12-18

Once I turn on the camera, it works perfectly. The picture resolution looks good, the Night vision is also very good, the picture is very clear . The motion sensor is very responsive as well. I have attached a few pictures showing the quality of the camera. I am very happy with this camera. I love it!!! ‌ ​  ​ 

Works great‌   ‍

2024-12-18

It works great. Night vision isn't too bad, quality isn't bad. Clear up close but zoom gets a little blurry, but not too bad. I've had it out for about 2 weeks and it's still above 80%. So battery life is awesome. I would recommend if you want something easy to put up, and easy to access the feed. It was even easier sharing it to my girlfriends phone.   ‍   ‌

So far so good, been looking for an app like this      ​

2024-12-18

Was a very easy setup. Excellent camera. Quality picture. VicoHome is very easy to download and use. Has many different options to use. IE, light, sound, alarm etcetera. ‌‌   ‌

William Hall
2024-03-29

Do NOT install this app on a Windows 10 system. When I downloaded, I got about a dozen unwanted and redundant apps - burned up an hour of my uninstalling them. Beware!

Melissa
2024-03-23

I have one of your cameras at my back door. I am looking for suggestions and prices of cameras fir the front of Mt house

Sari
2023-11-08

The vico camera was defective. There is poor customer service. After 3 months, I finally got email response saying they would refund price. Next day they said they couldn't send refund. This company is not reputable, they outright lie. Red flag red flag. Poor company, poor products

Sari
2023-10-19

Defective equipment, non-existant customer service. They refuse to refund purchase

Carla Neupauer
2023-10-09

This product does not do what the manufacturer is claiming it does. It only "sometimes" picks up motion. Very disappointed in the purchase.

Carlos
2023-09-11

Only 20 seconds of alerts recorded ?? Are you serious ? Ridiculous !!!! At least 60 seconds will make me feel safe but not 20

Gerohan H Salas
2023-08-28

I need to speak with an agent since there several issues with my camaras,,can't find a customer service number anywhere,,, if I can't talk to someone I will be forced to return the camaras,,, my number is 850 377 6342 call ma asap

Linda Murray
2023-08-20

I have contacted you several times regarding my camera issues. sent videos of the issue. No response! This will be my last request for you to reach out and help this issue.

Doug
2023-05-14

Camera works good Software sucks Miss the first 10 second of every recording Very little options for recording Poor remote control Have other cameras with much better software

Ann Jones
2023-02-21

This camera is a piece of garbage. It will not stay connected to wifi.

Adrian
2023-02-09

Vicohome app for Android is great but vicohome.org should release one for Windows as well.

Lisa
2022-12-17

Video is not recording.. it was the first few days?? Any help?? Thx

Rb
2022-10-16

It’s seems to start recording to late, you just get the back end if a car entering the driveway. How do I adjust that! It used to record and you could review the 10 second email, but one camera only keeps one email to view . Do you have to delete old recordings? If so how do you do it?

Freedonia Richardson
2022-09-11

The camera will not accept the sd card even though I changed it to 32. I have tried repeatedly. Do I have to pay to playback the daily video footage?

Joe Notaro
2022-09-09

Battery is only charging to 91 % after a week in service. We have had full sun for 6 out of 7 days. It this an issue?

Morris Jenkins
2022-07-04

Don't waste your money

Sarah
2022-05-19

Please withdraw my comments about sending alerts when nothing there - it appears there was cobwebs interfering with it !

Kaye Vaughn
2022-05-13

The image is upside down. How can I change it?

A Vegee
2022-04-16

Battery dying in 2 to 3 days

David Roman
2021-11-24

How do I enlarge the screen size on my IPad Very hard to see with normal setting. I never had this problem with other security cameras.

Harry Joyce
2021-11-08

I also bought this and really annoyed that nothing was mentioned about the awareness plans or the cost of them. Camera picks up everything but its been quite windy and we have had over 70 notifications for falling leaves I refuse to buy any plans so definately thinking of sending it back

Debbi
2021-11-05

Purchased the smart battery camera for an elderly lady I care for. Set up easy and camera great with v good night visuals but after purchasing the camera and separate sd card it now wants her to purchase a plan to have it record etc..I do feel a bit cheated here, as a carer money is tight and she cannot afford monthly plans etc....how much is the plan? why not mention these things so customers have a choice! I am going to check sd card tomorrow and see if it has anything on it if not I will consider a return and feedback accordingly.

Yves
2021-11-03

Just found out that you have to pay a monthly fee even if you install the sd card in the camera... I do not need more storage but to get it to work correctly, you need to pay a fee for their «cloud». This is the only way to go even for the basic features like sensitivity control and schedule... Not happy...

Kathleen
2021-10-30

I just set up my camera, but it’s telling me I have to purchase some awareness plan?? Walking past the camera but I am getting NO alerts on my phone. . . . Why is that? Please explain



Is VicoHome Safe? 🤗🙏


Yes. VicoHome: Security Camera App is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 54,032 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for VicoHome Is 35.3/100.


Is VicoHome Legit? 💯


Yes. VicoHome: Security Camera App is legit, but not 100% legit to us. This conclusion was arrived at by running over 54,032 VicoHome: Security Camera App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for VicoHome Is 55.1/100..


Is VicoHome: Security Camera App not working? 🚨


VicoHome: Security Camera App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Plus(Subscribe Monthly) $4.49
Gen2 Single Plan(monthly) $4.49
Basic(Subscribe Monthly) $2.99
Gen2 Unlimited Plan(monthly) $9.99
Gen2 Single Plan(annually) $47.49
Pro(Subscribe Monthly) $7.99
Gen2 Two-device Plan(monthly) $8.95
Basic Plan(1 device, monthly) $2.99
Gen2 Unlimited Plan(annually) $105.99
Gen2 Two-device Plan(annually) $94.90


How was your experience with VicoHome: Security Camera App? Post a Review




Features

- Real-time video monitoring of homes, courtyards, balconies, etc.

- Automatic monitoring of camera footage

- Ability to monitor multiple products simultaneously

- Three service levels: Basic, Plus, and Pro

- Upgrade options between service levels

- Monthly subscription options for each service level

- Ability to cancel auto-renewal of subscriptions

- Privacy policy and service agreements available for review.

  Customer Service/Support
Developer:
PHOTON SAIL TECHNOLOGIES PTE. LTD.

Contact e-Mail: