VicoHome Status

I recently updated my app and now I can only get 15 seconds recordings

I installed the newest firmware update last night and now library saved videos won't play from the day before.

Just bought two solar panel cameras and they've worked fine for the last two weeks. Today, they've suddenly disconnected...although the signal has been fine and the signal strength at the camera positions has been recorded Strong! I've deleted them both, reset them and tried to reconnect but they keep failing to connect to the Hotspot, and multiple times I get the "Cloud Services connection has failed and timed out!" on both cameras! I'm lost and frustrated!

The spotlight is not working

Attempting to share camera but the phone to which I want to share the camera won't accept the QR code displayed on the admin phone.

My father gave us his camera and we don’t know how to change one of us as admin.he removed the device and deleted his account.we tried reconnecting manually but didn’t work.

There is no video in my library there used to be . What happen?

how do i turn on 2 way audio with my Hawkray security camera using the vico -home app? otherwise all is ok

The flashlight alarm and the light period has stopped working. Won't turn on no matter what I do. I've turned the camera off and on and still nothing.

Since latest firmware upgrade, notifications not working. I have been through all the troubleshooting guides and everything seems to be as it should. I am lost for any further ideas.

the app says it will run on android version 5.0 and up. Why does it not run on tablets running version 10.0?

Won’t update on my iPhone 13 Pro. I have tried multiple times and it never moves past 0%

Camera is connected fine and I get LIVE video but it is not saving video clips to the library. My first camera is working fine in all areas but the second camera is the one not saving video comments. Does that require a second subscription?

Camera would not connect to wifi

Recorded videos stalls during loading so is there is no play back. Please advise how to correct.

I just got my Vision Well Security camera wireless outdoor, 1080P battery powered AI Motion Detection ... it works ok but I'm away home & can't connect to it my cell phone (Vicohome all says: • 'No available network connection!' - so - how do I correct this problem?

If I pay for the yearly subscription, can I access the videos from before the purchase?

My camera use to record events but all a sudden it does not unless I actually am moving it. But before it was 120 events a day

medium internet connection, no live feed available

I purchased 4 cameras. I have not created account yet. How do I silence the siren but still get notified of person, pet, etc. on my phone. I had to turn them off because siren is too loud. I just purchased them.

Camera stopped working. Ding ding all it will do want connect

My live feed does not work keeps timing out. It did work for a few minutes but stopped. All three cameras are connected to same network, wifi signal is "Strong". Notifcation videos work fine just not able to live feed. Have checked all modem permissions to allow video feed and they are set correctly. What am I missing? I see that this is a problem in reviews now that I read more. Please help, Kirk

i like your product one of my cameras . the inferred does not work ive tred setting the light setting the same as the other camers that works . but the camera in front yard will not . work the inferred . day time great get all my notifications no complants . just at night time i can not see anything . .. i bought thease for my elderly parents . please help me . ive tryed evry thing i could think of . please

I basically bought the camera to see if I have coyotes in my back yard or other animals My camera doesn’t record anything at night and night mode is on

My cloud recordings have started being wiped overnight. I .on a plan so should have 15 days. This has been perfect for a year and now I heat up each morning loads of notification but not recordings saved and previous day wiped completely. Can anyone help?

My solar panel does not charge my camera. Need help with this. When it runs out of power it goes off wifi and will not work

I when purchasing I attempted to get a years subscription and I was only charged for a month. I am unable to get real time video. I would like to upgrade to pro if it is better than what I have. I have no clue how to access the cloud storage. please help............ this has been to time consuming and I do not have time

Device not optimized, my device was using the app and then Vicohome was updated and now I cannot load the app.

will not read QR

Can't find QR code abywhere to activate camera