Contact My MTN Ghana Support
Company Name: Scancom Limited
About: Welcome to the world of services to suit everyone’s needs. With myMTN you can
buy airtime, purchase bundles, manage your MoMo and Broadband accounts, check
your balance and much more.
My MTN Ghana Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Scancom Limited
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit myMTN Ghana Website
Privacy Policy: https://mtn.com.gh/help/mtn-ghana-data-protection-and-privacy-statement/
Developer: MTN GHANA
Can I trust My MTN Ghana app?
Protect your data and wallet. We investigate the developer's website (Mtn.com.gh), verify they're legit, and uncover hidden scams or complaints.
4 Most reported problems 😔💔
When I tried to open the statement section on my MTN app but received this “please ensure connectivity with your MTN data sim in your mobile device”
Poor network
by Khormet
The app was fine a few weeks ago but now I find it unusable. The Momo bit is broken, wants me to get off WiFi first, which I do, then it tells me
"Please ensure connectivity with your MTN data sim in your mobile device." Called customer care, no solution. I tried to get a mash up bundle and that didn't work either. It fails at the last point where they have to send a prompt for my pin.
Finally managed to do it with the USSD. And with that the flash message appeared with the transaction details empty. Entering my pin resulted in transaction failed. Had to go and get it done in the approvals section. I'm still giving 4 stars because there have been periods I enjoyed using it over the last year.
Runs very very slow
by Colt Culs
This app is very slow and especially when you need it to make transactions and it doesn’t work when you don’t have data but how??.. it’s a nice app but if you don’t fix it you will become very useless ..because using the short codes even seem faster than the app and doesn’t how it supposed to be .. if that’s how it is going to be then there is no need to download the app because it’s very frustrating …
Buggy New interface
by AnonymousUserGh
The new update with the revamped UI has totally messed up my experience with the app, the previous UI wasn’t all that intuitive but it functioned, but the new UI is just a mess, and all am seeing on my Home section, are tabs I don’t normally use, and I cannot reorder the tabs to pull up the tabs I need to show information I need, this is really annoying. I don’t think this app has been optimised for some phones.
Have a Problem with My MTN Ghana? Report Issue
Why should I report an Issue with My MTN Ghana?
- Pulling issues faced by users like you is a good way to draw attention of My MTN Ghana to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a My MTN Ghana customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My MTN Ghana.
