Sweet app not working? crashes or has problems?

Sweet Status

Published by Sweet, Inc.

We know dealing with your phone company is the worst. What if you could get
great service for less, without talking to them? No, this isn't a joke, it's
Sweet! HOW IS THIS POSSIBLE? We partnered with the nation's largest networks to
make phone service more efficient for everyone involved.

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Common Sweet Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sweet app on iOS and Android devices. Solve all Sweet app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sweet iPhone Issues and Solutions

Sweet iOS app crashes, not working, errors
Sweet iOS app network issues
Sweet on iOS has black/white screen

Sweet Android App Issues and Solutions

Sweet has errors/crashing/not working
Sweet server network connectivity issues
Sweet has black screen

Sweet iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sweet app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sweet app crashes or not working on Iphone (iOS):

Close and restart the Sweet app on iPhone
Update Sweet app to the Latest Version for iOS
Uninstall and reinstall Sweet iPhone app
Update your iPhone to the latest iOS version

Fix Sweet on iPhone unable to connect to server/internet connection issues::

To resolve Sweet network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sweet black/white screen (blank screen) on iPhone:

Follow the Sweet iOS app troubleshooting guide Here →

Sweet Android App Issues and Solutions

Fix Sweet not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sweet app issues:

Force Stop the Sweet App
1. On android, goto "Settings" » click Sweet app. » click "Force Stop".

Update Sweet to the latest version on PlayStore

Clear Sweet App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sweet app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sweet.

Fix Sweet unable to contact server/ Sweet internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sweet » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sweet » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sweet on android.

Solve Sweet black/white screens issue on Android:

Follow the Sweet android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sweet, Inc., developers of Sweet.

Verified email

Contact e-Mail: [email protected]

36.36% Contact Match

Developer: SIMPLE Mobile

E-Mail: [email protected]

Website: Visit Sweet Website

About this app

We’re a small team backed by the people behind trusted companies like PayPal, Quicken Loans, and AOL. We partnered with the nation's largest networks to make phone service more efficient for everyone involved. No more store visits or long hold times - just the service you need, and nothing you wouldn’t want. And if for any reason you aren’t happy, we'll help you switch back - no questions asked. Look us up, we’ve been featured in Inc. , Forbes, Fortune, Venture Beat, and Crain's. We'll ask you a few quick questions about what you need, and make the best offer we can. Yes, but when you switch over to this app we’ll handle everything for you. No calls. No stores. We know dealing with your phone company is the worst. What if you could get great service for less, without talking to them? Shoot us a text at (866) 520-8649. Ask us anything, we’re available M-F, 9am-9pm EST. On average, our customers save over $300 each year! By the way, did we mention that your first month is free? It takes just seconds to sign up and see how much you'll save. Seriously, there's no reason not to try this app. Treat yourself! You can also email us at hello@savewithsweet. com.