Contact Internxt Support
Company Name: Internxt Universal Technologies Sociedad Limitada
About: Internxt
Private & secure cloud storage
With Internxt cloud storage, encrypt,
store, back up, view, and send your files and photos to the cloud, all in
complete privacy. Open-source and end-to-end encrypted, Internxt puts user
safety, security, and privacy first.
Internxt Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Internxt Universal Technologies Sociedad Limitada
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Internxt, Secure Cloud Storage Website
Privacy Policy: https://internxt.com/privacy
Developer: Internxt
Can I trust Internxt app?
Protect your data and wallet. We investigate the developer's website (Internxt.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Needs Work!
by Weirik
Still needs a lot of work as I just don’t find it reliable. I uploaded some documents a few months back and all of them provide an error message now when I try to open. I decided to test it out again and just found it to be way to buggy on iOS. For example, I uploaded another pdf and created a folder. I attempted moved the file into the folder and it renamed the file with a “(1)” at the end like it was duplicated (it wasn’t). Then it provided an “error downloading file” error when I tried to view it, but 8 seconds later it finally popped up. I refreshed the screen and everything disappeared, refresh again, it shows up. Finally managed to move the file into a folder and it renamed it again adding “(1) (1)” to the end. Tried opening again, “error downloading file.”
Quite unusable
by EntmootOpening
- The syncing mechanism has been broken for months: files and and sub folders randomly leave their parent folders and leave your work in disarray. This alone makes it unusable, and there are multiple bug reports of this online the developer has not addressed.
- File upload speeds are slow for my use-case: upload speeds seem to be in the kilobyte-range regardless of actual network speed. Much slower than other end-to-end encryption services and competitors of this app.
Lost my data on day one.
by MrWetsnow
I downloaded the client to my Mac. I moved about 120GB of day into there drive. It synced about 2GB and the got stuck. The status showed that all was up to date. I rebooted my Mac. All the rest of my files simply vanished. I waited a few hours, about 50GB magically started to appear. But the nothing. Waited some more. No new files. No upload traffic from my machine. 100GB of data simply gone.
Decided I can't trust this app.
Mind you this data was all local. It never made it to their cloud.
Have a Problem with Internxt? Report Issue
Why should I report an Issue with Internxt?
- Pulling issues faced by users like you is a good way to draw attention of Internxt to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Internxt customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Internxt.
