Apple Research app not working? crashes or has problems?

Apple Research Status

Last Updated on 2024-09-24 by Apple

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Summary of Apple Research Problems 🔥

- Received an email trying to sell experimental medication after answering questions.

- Data transfer from old phone to new phone gets stuck at 60%.

- Cannot access any of own data or previous trial information.

📋 1 Reported Issues:

Martin 2023-10-09

Apple suggested to wipe my entire phone and reinstall the operating system through iTunes as it was corrupted and some native apps kept crashing . I did and thusly had to download all data and apps through iCloud. Now when I try to open the research app I get a message, unable to transfer studies to try again check your Internet connection first. If you are unable to transfer your progress, you can reset your study progress and start over. I have a perfect Internet connection. I absolutely don’t want to start from scratch on the Research as I’ve been doing it for years. Any suggestions?

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Common Apple Research Problems & Solutions. Troubleshooting Guide

Table of Contents:

Apple Research iPhone Issues and Solutions

Apple Research iOS app crashes, not working, errors
Apple Research iOS app network issues
Apple Research on iOS has black/white screen

Apple Research Android App Issues and Solutions

Apple Research has errors/crashing/not working
Apple Research server network connectivity issues
Apple Research has black screen

⚠️ Troubleshoot | Fix Now in One Click

Apple Research iPhone Issues and Solutions

How to fix Apple Research app crashes or not working on Iphone (iOS):

Close and restart the Apple Research app on iPhone
Update Apple Research app to the Latest Version for iOS
Uninstall and reinstall Apple Research iPhone app
Update your iPhone to the latest iOS version

Fix Apple Research on iPhone unable to connect to server/internet connection issues::

To resolve Apple Research network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Apple Research Android App Issues and Solutions

Fix Apple Research not working on Android, crashes, errors or is unresponsive:

Force Stop the Apple Research App
1. On android, goto Settings » Apple Research » click [Force Stop]

Update Apple Research to the latest version on PlayStore

Clear Apple Research App Cache and Data:
1. On android, goto Settings » Apps » Apple Research » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Apple Research.

Fix Apple Research unable to contact server/ Apple Research internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Apple Research » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Apple Research » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Apple Research