Contact Phase 10: World Tour

Contact Phase 10 Support


Company Name:

About: Start playing Phase 10 today – The funny and classic card mobile game is
proved by millions of players around the world. Phase 10 is the newest rummy
inspired game from the creators of the UNO! And Phase 10 is based on a variant
of Rummy that has brought friends and families together for over 40 years.



Phase 10 Customer Service 👿🤬😡😠💢😤

Phase 10: World Tour Contact Information

Listed below are our top recommendations on how to get in contact with Phase 10: World Tour. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Phase 10: World Tour. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Mattel163 Limited








Read 3 Customer Service Reviews 😭😔💔

4.8 out of 5

Would give 0 stars if I could!!!

2023-01-13

by Crow30

This game is NOT Phase 10!! If you are a fan of Phase 10, the card game, this is not for you. I have played the actual card game Phase 10 for probably 20 + years.

The previous app from the previous licensing was better and actually attempted to have you play the game. THIS app is solely for the purpose of many you pay and pay and pay. It saddens me that the owners of Phase 10 sold their rights (soul) to have this done to the game that so many loved. I cannot fathom all the good reviews. They must either be ignorant of the actual real game and the specific 10 phases that are apart of it OR they are bought off in some way. I tried the game even in this mutilated form and it’s not good even for what it is. As others have said the computer cheats. The “levels” deal the same cards and if you don’t play how the developers want you to you won’t be able to get any stars. The problem is, that means sometimes you must do the opposite of what you would do in a real game in order to win. This is likely to make you use up “energy “ so you then have to pay to get more. Also, since this app makes up a bunch of “phases” that are not in the Phase 10 game, it is not accurate to call it Phase 10, Phase Infinity ♾ is more appropriate.

The previous app was just a nice way to play the actual game Phase 10 solo against computer opponents. You could just play the whole game. It wasn’t perfect but it was better than this abomination. RIP true Phase 10 app. :-(

Obvious that the cards are stacked in the developers favor

2023-01-20

by Viceroykg

When I first started playing it I really enjoyed it. I started wondering if the people I was playing against was a computer and not real people. It became obvious when I got stuck on a level and my opponents never changed when they completed all the tasks. It also became obvious that they always had the correct cards and seemed to get them quickly. That changed after I spent $4.99 for the star pass. I thought ok money well spent but also unfair. I finished my first journey. I started the second one and low and be hold they wanted me to pay another $4.99 for a star pass! Then I got stuck at another level where I’m playing against the same avatars and they’re always winning.

I’m frustrated and upset because I love playing this card game. So I was excited when I found the app but I think the developers only care about money. I get that’s what they’re in the business of but to build a game to be unfair is wrong. The game has potential especially if we were allowed to play against real people not a freaking program. As of right now I wouldn’t recommend this game to anyone unless they have a large disposable income. I would also recommend that Apple and Google Play look into the app to see if the developers are cheating. Now if the developers listen to all of the negative reviews and make visible changes I’ll change my review. I won’t hold my breath though.

Blatantly lopsided

2023-01-27

by PitcherSSO

Edit: 3 months after my review below, I downloaded the game again. Not much has changed. However, to be fair, I grabbed 4 decks with my friends and played along in real time with the game as an experiment. We followed the stated demands as far as needing a run or certain amount of colors etc… Results were pretty easy to come by, as rudimentary as the experiment were….. no player was able to make 4 or more levels after being 4 levels down, no one was able to amount any real comeback after one person had amounted a decent lead, however, when playing against the game this is not how it played out. You will still find the bots, or computer players to suddenly have all the required cards to advancer overtake, despite all norms of randomness being expected. Not even funny how one sided the matches are against the computer.... so many times they are delt exactly what the round asks for, or close with a wild card, when you get delt absolute garbage

It’s near a statistical impossibility for the same player to get “4 odd of a same color AND a run of 5” in the hand immediately delt, and have the run on cards to go out in the first hand 4 GAMES IN A ROW. Dev just stop trying to explain it away as random when it’s clearly not. Look at all your 1 and 2 star reviews and fix your algorithm to make it truly random… deleted for the SECOND time. I really want this game to work, but it’s not fun when the bots are clearly given the edge.


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