Prime Presents app not working? crashes or has problems?

Prime Presents Status

Published by Sebastian laufer

„Augmented reality app to bring your liquor to life. Open the App.

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Common Prime Presents Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Prime Presents app on iOS and Android devices. Solve all Prime Presents app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Prime Presents iPhone Issues and Solutions

Prime Presents iOS app crashes, not working, errors
Prime Presents iOS app network issues
Prime Presents on iOS has black/white screen

Prime Presents Android App Issues and Solutions

Prime Presents has errors/crashing/not working
Prime Presents server network connectivity issues
Prime Presents has black screen

Prime Presents iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Prime Presents app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Prime Presents app crashes or not working on Iphone (iOS):

Close and restart the Prime Presents app on iPhone
Update Prime Presents app to the Latest Version for iOS
Uninstall and reinstall Prime Presents iPhone app
Update your iPhone to the latest iOS version

Fix Prime Presents on iPhone unable to connect to server/internet connection issues::

To resolve Prime Presents network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Prime Presents black/white screen (blank screen) on iPhone:

Follow the Prime Presents iOS app troubleshooting guide Here →

Prime Presents Android App Issues and Solutions

Fix Prime Presents not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Prime Presents app issues:

Force Stop the Prime Presents App
1. On android, goto "Settings" » click Prime Presents app. » click "Force Stop".

Update Prime Presents to the latest version on PlayStore

Clear Prime Presents App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Prime Presents app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Prime Presents.

Fix Prime Presents unable to contact server/ Prime Presents internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Prime Presents » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Prime Presents » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Prime Presents on android.

Solve Prime Presents black/white screens issue on Android:

Follow the Prime Presents android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sebastian laufer, developers of Prime Presents.

43.75% Contact Match

Developer: Amazon Mobile LLC

E-Mail: [email protected]

Website: Visit Prime Presents Website

About this app

Point you smartphone camera to the label of the bottle and it will start telling you a story. „Augmented reality app to bring your liquor to life. Open PrimePresents .