Contact Madison Square Garden Official

Contact Madison Square Garden Official Support

Published by on 2023-09-25

About: The MSG App is the official app for your visit to the World’s Most Famous
Arena! Entering MSG is now fully digital – the MSG App allows you to access
and manage your tickets and memberships from one location. You can also discover
venue features, plan your visit, view upcoming events through our intuitive
calendar, and even book a luxury suite for select events.



How to Contact Madison Square Garden Official Customer Service/Support

Madison Square Garden Official Contact Information

Listed below are our top recommendations on how to get in contact with Madison Square Garden Official. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Madison Square Garden Official. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



88.24% Contact Match

Developer: MSG Entertainment Group, LLC

E-Mail: [email protected]

Website: Visit Madison Square Garden Official Website








Reported Issues: 3 Comments

4.7 out of 5

By Pia Klausner


Couldn’t use it at all !!

About a month ago I tried to check my tickets information in my account via app. However I couldn’t reach it at all. I had to see them via online not my app. I don’t know the reason why I couldn’t access it but there must have been a glitch you caused. It was just annoying & no reason to keep having the app. It should be more effective & efficient. Please reconsider to try to improve everything. Thank you.



By MKftuuuuijhgt


Food orders always only default to 100s level

Tried to order food from my 200 level seat (and from other levels). App only shows store options in 100 level. No option to cancel post order, had to take elevator to other section



By nptwise


Needing a separate login for msg events is idiotic

I have to call the box office so they can unlink the email that’s no longer in use to the email address where the tickets were sent. Asinine and unhelpful.




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  4. If you are a Madison Square Garden Official customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Madison Square Garden Official.


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