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⚠️ Most reported problems ⚠️

Login
66.2%

Not working
19.7%

Account
4.5%

Something else
3.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Freddy’s Problems 😠👌🔥

- Sales tax rate is almost 8% in a city with a local sales tax rate of 8.25%

- Seasonal items are not available via the app

- Order was incorrect and customer was ignored when trying to get attention

  36 Reported Issues: 😵🆘🛟🚨📢

Tom Chilton
2022-08-11

App will not allow me to login

Hellen P Swanson
2022-07-14

Like the others...app will not let me log in and will not send me an email to reset password.

Annie
2022-07-08

Freddy’s finally updated their app and rewards but now it won’t accept my login info. I’ve tried several times (even variations of password/email) and then asked to reset my password. But I have yet to receive an email for it. How can we fix this? I’d hate to waste points. :/

Donna Oglesby
2022-06-06

I forgot my password. I have tried 3 times but it will not send me a reset email.

Sharon
2022-06-03

App will not let you earn points from your receipt, or scan the app at the register. What is going on!! :(

Robert Fraustein
2022-05-26

1. Last success login my account lost 2,000 points! This probably happened at your San Marcos Ca store when I tried to use 2,000 points to claim a meal, but they could not honor the points. 2. Now I can’t login at all. It’s supposed to send me a email to reset password, but after multiple tries with no email I’m very disappointed and frustrated.

Showing 31-36 of 36

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About this app

Track your point total, view the rewards you have available to redeem, and see how many more points you need for bigger rewards. • Securely save your payment information for easy checkout with a credit card or gift card. • Download the Freddy’s app for fast, easy ordering and join Freddy’s Rewards to start earning points today!  Save your favorite orders and view recent ones for fast, efficient reordering. • Join Freddy’s Rewards and earn 10 points for every dollar you spend.  Easily customize your Freddy’s favorites like our famous cooked-to-order steakburgers and fresh & creamy frozen custard. • Choose the toppings you want, add a side and a drink, and get your order just the way you want it.  • Quickly find your nearest Freddy’s and order ahead for carry-out, delivery or dine-in.  Collect points and cash them in for free Freddy’s.