MyEEHealth app not working? crashes or has problems?

MyEEHealth Status

Published by Edward-Elmhurst Health on 2023-12-12

The MyEEHealth app provides easy access and support for patient care, from
scheduling your first appointment to using MyChart to access your medical
record. Key features include: • Schedule doctor appointments and common
tests, like lab services and mammograms • Find location information and view
wait times for Walk-in Clinics, Immediate Care Centers and Emergency
Rooms • Manage your health information using MyChart to .

I have a problem with MyEEHealth

Are you having issues? Select the issue you are having below and provide feedback to MyEEHealth.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about MyEEHealth app

- Confusing reminders from doctors not yet seen

- Difficulty in deactivating Covid reminders

- E-check in process is long and tedious, especially on a phone

- Premium charges not transparent in showing services rendered

- Recent update caused issues with messaging feature and overall functionality

Have a Problem with MyEEHealth? Report Issue

Common MyEEHealth Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyEEHealth app on iOS and Android devices. Solve all MyEEHealth app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyEEHealth iPhone Issues and Solutions

MyEEHealth iOS app crashes, not working, errors
MyEEHealth iOS app network issues
MyEEHealth on iOS has black/white screen

MyEEHealth Android App Issues and Solutions

MyEEHealth has errors/crashing/not working
MyEEHealth server network connectivity issues
MyEEHealth has black screen

MyEEHealth iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyEEHealth app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyEEHealth app crashes or not working on Iphone (iOS):

Close and restart the MyEEHealth app on iPhone
Update MyEEHealth app to the Latest Version for iOS
Uninstall and reinstall MyEEHealth iPhone app
Update your iPhone to the latest iOS version

Fix MyEEHealth on iPhone unable to connect to server/internet connection issues::

To resolve MyEEHealth network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyEEHealth black/white screen (blank screen) on iPhone:

Follow the MyEEHealth iOS app troubleshooting guide Here →

MyEEHealth Android App Issues and Solutions

Fix MyEEHealth not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyEEHealth app issues:

Force Stop the MyEEHealth App
1. On android, goto "Settings" » click MyEEHealth app. » click "Force Stop".

Update MyEEHealth to the latest version on PlayStore

Clear MyEEHealth App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyEEHealth app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyEEHealth.

Fix MyEEHealth unable to contact server/ MyEEHealth internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyEEHealth » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyEEHealth » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyEEHealth on android.

Solve MyEEHealth black/white screens issue on Android:

Follow the MyEEHealth android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Edward-Elmhurst Health, developers of MyEEHealth.

100% Contact Match

Developer: Edward-Elmhurst Health

E-Mail: [email protected]

Website: Visit MyEEHealth Website

58.82% Contact Match

Developer: Epic Systems Corporation

E-Mail: [email protected]

Website: Visit Epic Systems Corporation Website

About this app

The this app app provides easy access and support for patient care, from scheduling your first appointment to using MyChart to access your medical record. • Manage your health information using MyChart to stay connected to your doctor, get appointment reminders and view test results. • Allows you to securely send Bluetooth device glucometer readings to their providers office through HealthKit.