Contact Mesmerize Support

This app is really good if you want to calm yourself or distract yourself. But there is one tiny flaw with the app that i have a problem with. I am using my iPad with this so i don't know if thats the problem. So when i go to the bottom button on the right with the three periods (...), i cant get to the top of the options where their is favorite videos and speeds. It only lets me have options to pick about airplay, loop narrative, audio fusion, share memorize, manage subscription, restore purchases, contact us and unlock subscriptions. If it were that i could have the option to use favorite videos and speeds i would definitely give this app five stars. I hope you can help me change this flaw in the app. Thank you for reading this. Update: i downloaded the app on my phone and it has flaws in it too. I can actually use the other options buttons that have favorite videos and speeds. But with my phone i cant use favorite videos option without it freezing up, closing out of the app and going to my home screen. So i hope you can alsp change this flaw so when i start scrolling down to have the app not freeze up and close out the app. Thank you for reading Update: now that i used the free trial and its over i would give it no stars but i cant so i gave it one.

There are two features I almost expected but didn’t get to enjoy while using this app. First being there was no way to bookmark my favorite visualizers from the wide variety that are available. Kind of annoying going all the way back to find some of them but that is a minor annoyance. The second problem, the major one, is that the app forces you to listen to the app’s audio. What I mean by this is that even though you can mute the app audio, having your own music or audiobook streaming in the background is not available while it is open. No matter how much you try the app will override your music and play nothing instead (if you have the app audio turned off). I used the free trial because this DID look like an app I would use very very regularly, but after those two key details not being present, I cannot fork money over for a monthly or year round subscription.

I was SO excited to use this and my raving influenced other downloads... but I didn’t realize there is no limited free option. While I fully support paying for quality work, the price point is really a privilege play and discourages anyone without the budget to experience this delight. I would have willingly paid $5-10 to download with limited features or even settle for a free download with limited features and option to purchase from a menu of content. There are so many options to explore and you really offered nothing for anyone that’s not the wealthy elite. If you argue with that, your privilege is showing. It’s funny how the most stressed people would benefit the most from this are also likely the ones that can’t afford access it. Sigh. Thanks for a great three days. Sincerely, a stressed healthcare worker single mom of three boys juggling all the things in a global pandemic who wanted to fall asleep to this and now can’t 😭 this is fine [fire dog meme].