Contact citizenM Booking Hotel Rooms Support
Company Name: citizenM Hotels
About: citizenM is a new breed of hotel now in Amsterdam, Glasgow and London, and coming soon to New York,
Paris.
Headquarters: Voorschoten, Zuid-Holland, The Netherlands.
citizenM Booking Hotel Rooms Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with citizenM | Booking Hotel Rooms. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact citizenM | Booking Hotel Rooms. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of citizenM Hotels
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit citizenM Website
Privacy Policy: https://www.citizenm.com/privacy-statement
Developer: citizenM Hotels
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Read 3 Customer Service Reviews 😭😔💔
App charged me (twice), still says I haven’t paid
by Drew S.
I haven’t seen the room yet, but the app experience is garbage. Every check-in step timed out (I guess) and ended with an error that the app could not recover from. After force quitting and relaunching, I could go another step. After my first payment step failed, I checked my credit card and saw that an authorization for the full amount had indeed gone through. I naively gave that step a second chance, and it then showed as paid, let me pick a room, and showed me a barcode to use at checkin. Cool! But not so fast. I left the app to see if my card was authorized a second time (it was, so now two authorizations for the full amount are pending), and when I came back to the app, it again tells me I haven’t paid. That barcode is nowhere to be found. Maybe the desk staff can sort this out when I reach the hotel, but the app is a cruel joke. I get so tired of companies under-investing in app QA and leaving the entire paying public to be their beta testers…
Errors
by Twila Biberhausen
After multiple errors, the app asks me if I like it? Ha
Experience
by W.Carter1128
The ambiance is awesome. The decor is amazing. The staff informative and very kind. Spoke with them while having drinks at the bar. They definitely made the stay even better. Definitely would come back
Have a Problem with citizenM | Booking Hotel Rooms? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of citizenM | Booking Hotel Rooms to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a citizenM | Booking Hotel Rooms customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using citizenM | Booking Hotel Rooms.
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