I previously used another app to unlock 2 e8000 units and it was frustrating and complicated to run through the process. I managed to complete the tasks. I attempted a 3rd bike and the software crashed no less than a dozen times before I gave up. Each crash resulting in a tedious task of recovering the Shimano software to restart the process. Each crash being so difficult to deal with I was worried about rendering the drive unit permanently inoperable. Assistance from support was of no help. I then found the this app software and installed that with no trouble at all. Not only was it easy to install but the software must be engineered better than the competitors as power delivery is smoother, not jerky, especially in the boost mode. I am buying another this app license for my third bike and uninstalling the other unlocker and intend to do the same for the 3rd bike as well. Markus, the developer of this app, is very gracious and available for any questions you may have. Through several emails with Markus I discovered he really likes what he does with this software, this app is not “just a business”.
Addendum to this review. 06/22/2022
I have unlocked my 5th DUE8000, a Bullitt cargo bike. All the above, still applies. Great product, great developer to back it up. I’ve never had, even close to the response to my inquiries made for app info. Thanks Markus