TIB Online Reviews

TIB Online Reviews

Published by on 2024-11-14

🏷️ About: The TIB Online app is a mobile banking app that offers over 25 services to its users. It provides a user-friendly and intuitive interface that allows users to access their banking relationship, check balances, generate bank statements, send and receive international and local remittances, reload prepaid cards, buy vouchers, and much more. The app also offers quick and secure services, biometric verification, and an address book for faster transactions. Additionally, users can access customer service, book appointments at branches, locate ATMs, and provide feedback and complaints.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
60.4%

😎👌🔥 Positive experience
30.8%

🙄💅🫥 Neutral
8.9%

~ from Justuseapp.com NLP analysis of 578 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Provides all necessary banking services in one app

- Easy to use and navigate

- Good customer service and helpful staff



Read 32 Customer Service Reviews 👿🤬😡😠💢😤

3.8 out of 5

Not good work app

2023-04-10

After updating and developing the bank's application on the phone
I had a problem with sending westernUnion remittances and I tried more than once and more than one country, but they always told me that there was a problem and contacted the administration and sent you a picture of the error
Please solve the problem urgently

Not working on my iPhone 6

2024-05-01

Hi apple please fix TIBOnline .

Worst app , full of problems

2024-05-01

Recently TIBOnline has been a disaster, you can not receive or send without getting tons of errors, you can not check you credit or send money to your Visa card..
And if you think to call customer services, their lines are busy 24/7

No internet

2024-05-01

If you had the fastest internet in the globe, TIBOnline will tell you have a weak connection or whatever, it has been two months with same issues, I tried everything and it’s still the same.

Very unreliable and terrible experience overall.

Not Working

2024-05-01

TIBOnline cannot make a reservation.
I tried different phones, uninstall then reinstall. It is the same.
Tech support don’t answer fir the last month!

Try another bank!

This app doesn’t work on my iPhone max

2024-05-01

When i tried to login my phone automatically restarts or the touchscreen suddenly doesn’t work

Not working properly sometimes

2024-05-01

Sometimes stope suddenly for two days

Not working on my iPhone

2024-05-01

It’s not working, please fix the application

Not working on my IPhone

2024-05-01

Not working on my iPhone 6+

👎

2024-05-01

Very bad app . Customers care staff are not trained and have bad attitude.

Not working

2024-05-01

Hello ,

TIBOnline is not working please fix it .

not working

2024-04-28

app isn't working..... too bad 👎👎

مشكلة

2024-05-01

من اريد انشىء حساب تطلعلي هاي المسج
There are multiple root elements. Line 1 ,position 756.
شنو الحل ؟؟

Bad

2024-01-04

No registration

ازرب بنك

2024-11-02

المفروض تسموه صيرفة الطيف زايده عليه ..

الدبت كارد لا تعمل خارج العراق ولا تكدر تشتري بيها شي من النت ..

سيء جدا

2024-07-25

حاولت اكثر من مرة اسجل حساب جديد لكن بكل مرة انتظر يصل كود التفعيل لكن دون جدوى
تطبيق فاشل ١٠٠٪؜٪

الخدمة

2024-08-26

خدمة العملاء تعبانة كلش كلش كلش ، تروح للمصرف تنصلب الة يجي سراك ، شنو الحل والله ما اعرف صار ٢٣ مرة اتصل بالتطبيق ماكو موظف يقل ، عليمن كاتبين دعم للعشرة ؟

التطبيق لايعمل بشكل جيد !!

2024-09-27

كل ما ادخله يكلي لايوجد شبكة مع العلم الشبكه موجودة وقويه اضافة لهالشي خدمة الفديو كول متشتغل وكل ما اسوي مكالمة يكلي مشغول

التحديث

2024-10-28

اكثر تطبيق بالتاريخ ينزلة تحديثات 👎🏽

Customer

2025-06-13

TIBOnline is not working on iPhone, please fix.

Updates issue

2024-01-04

Unfortunately, the whole application stops working OR works with bugs while they work on update..

Not working

2025-08-11

TIBOnline is not working for the past 3 days has alots of lagging and doesn’t open

سجاد

2025-07-21

عند انشاء الحساب يطلب جواز سفر ماعندي جواز سفر شلون بهاي الحالة ؟

خلل

2024-08-29

ما يشتغل على ايفون 6
iOS 12.5.7
نرجو إصلاح التطبيق

Dr.Ahmed

2025-05-04

Perfect bank , perfect services and kind staff unless the don’t have USD withdrawals only in baghdad and Erbil hope to open it in all branches and ATMs
Regards

اضافات

2024-06-13

1-ارجو اضافة خيار ايقاف البطاقة و خيار عرض الرقم السري الخاص بلسحب عن طريق atm
2-وايضاً اضاف فلاتر لعمل كشف حساب لعدة اشهر وليس لشهرين فقط و امكانيه التصدير بصيغة pdf

Great bank app

2024-08-30

One of the best banking apps

Great Bank

2025-12-26

You can find all what you need in one Bank.. I hope all the best.

Best app right now in Iraq

2024-09-13

It is so nice to have the TIB app on my phone .They improved alot and make it easy to use.

التطبيق الاكثر تميزاً في العراق

2025-10-09

تطبيق اكثر من رائع والاول في العراق دون منازع. شكرا لجهود الطيف

Good

2025-11-09

Good

حل المشاكل

2025-12-11

الرجاء لاصحاب المشاكل الاتصال على الرقم ٦٨٨٨



Is TIB Online Safe? 🤗🙏


Yes. TIB Online is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 578 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.8/5 . Justuseapp Safety Score for TIB Online Is 33.8/100.


Is TIB Online Legit? 💯


Yes. TIB Online is legit, but not 100% legit to us. This conclusion was arrived at by running over 578 TIB Online User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for TIB Online Is 43.5/100..


Is TIB Online not working? 🚨


TIB Online works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with TIB Online? Post a Review




Features

- Easy sign-in and secure access using phone number and password or biometric data

- Video call to customer service officers

- Book appointments at branches

- Branch locators and working hours

- ATM finders and availability hours

- Feedback and complaints

- Account opening remotely

- Request electronic payment cards (Debit card / Prepaid card)

- Request cheque book

- Push notifications (Transactions, Personal, and Ads)

- Biometric verification to confirm transactions instead of OTP

- Address book for faster transactions

- Cards top-up

- Purchase vouchers

- Electronic transfer between accounts of the same customer and other bank customers

- Statements of accounts and balance

- Electronic cards and their management

- Local and international remittances within Iraq (Taif network) and internationally (Western Union)

- Receive remittances and deposit into bank account.

  Customer Service/Support
Developer:
AL TAIF ISLAMIC BANK OF INVESTMENT AND FINANCE


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