LucidID app not working? crashes or has problems?

LucidID Status

Last Updated on 2024-10-31 by Lucid Green, Inc.

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Summary of LucidID Problems 😠👌🔥

- Has a bug that prevents users from logging in and using their saved points

- Requires users to purchase more prerolls to receive free products

- No specific cons mentioned about the app's features or performance

Have a Problem with LucidID - Scan, Learn, Earn? Report Issue

Common LucidID Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot LucidID app on iOS and Android devices. Solve all LucidID app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

LucidID iPhone Issues and Solutions

LucidID iOS app crashes, not working, errors
LucidID iOS app network issues
LucidID on iOS has black/white screen

LucidID Android App Issues and Solutions

LucidID has errors/crashing/not working
LucidID server network connectivity issues
LucidID has black screen

LucidID iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever LucidID app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix LucidID app crashes or not working on Iphone (iOS):

Close and restart the LucidID app on iPhone
Update LucidID app to the Latest Version for iOS
Uninstall and reinstall LucidID iPhone app
Update your iPhone to the latest iOS version

Fix LucidID on iPhone unable to connect to server/internet connection issues::

To resolve LucidID network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix LucidID black/white screen (blank screen) on iPhone:

Follow the LucidID iOS app troubleshooting guide Here →

LucidID Android App Issues and Solutions

Fix LucidID not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent LucidID app issues:

Force Stop the LucidID App
1. On android, goto "Settings" » click LucidID app. » click "Force Stop".

Update LucidID to the latest version on PlayStore

Clear LucidID App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "LucidID app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch LucidID.

Fix LucidID unable to contact server/ LucidID internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click LucidID » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got LucidID » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch LucidID on android.

Solve LucidID black/white screens issue on Android:

Follow the LucidID android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lucid Green, Inc., developers of LucidID.

About this app

Join your favorite cannabis brand's loyalty program and start earning rewards simply by scanning the this app on the packaging of your cannabis products. It's that easy. Easily access the information you need and ensure you have the very best experience, including the independent lab report, dosage recommendations, and your own personal stash cabinet for record keeping of your experiences with specific products. Scan every time you purchase your favorite brands products and you'll be given the option to claim the brands BudPoints which you can use towards redeeming brand merchandise, exclusive products and even free products! You can create favorite product lists for any occasion, share them with friends, and always remember your favorite products and your most effective dosage. Knowing that your product is authentic is an important part of having an optimal cannabis experience. Look for the this app on your favorite cannabis products and scan with your phone's camera. By scanning the this app on your product and confirming your product is authentic, you can rest assured that your cannabis product is safe and reliable. The most popular cannabis brands leverage the this app platform so that you can optimize your cannabis experience. Simply aim your iPhone camera at the this app code on the packaging of your product and you’ll be launched into the this app experience. You’ll see details of what's in your product, standard dosage guidance and tools to find ideal dosages and likely effects. The this app App puts you in control of your cannabis experience. The this app App is one part of the this app platform's mission to make cannabis more transparent. Get the information you need on the product in your hand in an easy-to-understand product page. All your scanned products will be automatically saved in your very own Stash Cabinet. Simply download, register and then scan, learn and earn rewards. You can even check out the full test results (commonly referred to as the "COA" or Certificate of Analysis).