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The app shows up to date features at the chosen arcade but the app is extremely slow and clunky. The controls for the menu are also relatively tiny and is difficult to read due to the tiny font. Just hitting the back button is also quite taxing as the page doesn't load fast, sometimes even slower than the page you backed from.
It’s all broken!
Round1 USA has many issues aside from its app being broken. But what’s the use of an app to link to your card in order to reload or check point balances when it doesn’t work and hasn’t for quite some time? Locations have management that thinks they know the way to run the location and that too is broken. Machines are often half-working. This is FAR FROM a Japanese experience brought to the States. Please fix it all! *bows politely*
Bloatware and deceptive advertising
The app is horribly slow and prone to crashing with terrible UI/UX (it even has a button for reloading when it gets messed up which means they know how bad it is). Even worse, the round1 I went had a sign saying they would give a $1 discount for downloading the app but then the manager said they don’t do that unless you pay money to join the club. Of course they told me that only AFTER I downloaded this piece of bloatware. Stay away.
Broken coupons/Broken app
Downloaded the app for the in app offers. Coupons such as buy one ice cream and get one free did not work. Also, there needs to be a way to link my physical club card to the app. FAQ says physical club card members do not get app benefits, but what if I wanted to link my card to the app later down the road? Is that even possible? Overall this app and how they manage club memberships needs some work.
Purchased membership in the arcade but when trying to register it, it keeps saying unsuccessful and was told had to use app to register the card and get deals. Also, there is no support or contact us within the app or on their website. There isn’t even an option to manage account on the computer so you have to try and use the app. So horrible!
This app is poorly designed. It took me a couple of tries to get registered properly and I hope I did it correctly. The location I went to told me I had to register my card through the app within 24 hours or my card would be deactivated which is ridiculous. Wish it would show my credits or ticket balance in the app as well.
An insult to the customers of the arcade
I genuinely hope the entire quality assurance team, if there was one to begin with, is fired for this atrocity. The unnecessary access to photos and inability to register actually makes the app unusable and a waste of bandwidth and storage space. With the addition of removing stamps at locations, this is a spit in the face to longtime fans of round one, and is a travesty nobody should ever have to endure using.
It just tells me connection failed on all of the buttons. I really was hoping to use the reload feature since my closest R1 is 2 hours away. Would really love for it work. The layout isn’t bad but some of the buttons at the top are kind of small. But if nothing works, I can’t give the app a good rating.
I read reviews out of curiosity but usually don't take them seriously, but MAN was one person spot on about the connectivity problems. It really is consistently failing. What's worse is it doesn't make a difference if I'm using my home wifi, guest wifi, of cellular data.
Ok let me rephrase. Its an ok app but it doesnt work in areas of low signal ! I go into Round One and open the app so they can check my member card or give me a stamp but they cant because unless you have signal you cant do anything. Make some small adjustments please.
Worst app on my phone
Only downloaded it because I was required to. Barely works and is a worse reward system than the previous system. Honestly makes me not want to even go to Round 1 anymore.
Does not work
Downloaded for coupons and it did not work. Tried to refuse to give us discount because app would not load coupon specifically (rest of app would load).
Waste of Time
Such a shame, what a waste of time! They could really benefit from this if it worked properly and synced up with the physical card. Too many issues, not worth it.
So how do you except us to add stars to our cars if this is the only way we upgrade to the next tier? “Tap home to reconnect “ and every time you want to add something it crushes.
You have to pay for a monthly membership to get deals. Plus they give your information away to third party companies.
No. Round1 Entertainment does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 107 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.6/5 . Justuseapp Safety Score for Round1 Entertainment Is 13.1/100.
No. Round1 Entertainment does not seem legit based on our analysis. This conclusion was arrived at by running over 107 Round1 Entertainment User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Round1 Entertainment Is 13.1/100.
Round1 Entertainment works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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