Contact Secure Folder: Photo Vault

Contact Secure Folder Support


Company Name:

About: Secure Folder help you lock your photos, contacts, passwords, notes, and browser
with the PIN protection. You can secure your secrecy and precious memories for
yourself.


 
  2025-09-16

Secure Folder Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email  

Contact e-Mail: [email protected]


50% Contact Match

Developer: Simple Palace studio

E-Mail: [email protected]

Website: 🌍 Visit Secure Folder Website



Privacy & Terms:

https://huynhthuyapps.blogspot.com/2021/05/privacy-policy.html





3 Most reported problems 😔💔

4.5 out of 5

Lost everything in the app

2025-02-24

by KungFu_Noodle

After I uploaded a particularly size-able video, the app now only crashes on startup. It won’t stay open long enough for me to discard the video so I have no way of interacting with any of the photos or videos in the app. I’ve essentially lost all of these because I had the function that deleted my photos from my gallery once it was put into the app. It’s been over 30 days so I can’t recover them. Furthermore, I decided if I payed for the subscription and uploaded them to the cloud, I could recover them from there and finally be rid of this stupid application once and for all.
The iCloud sync doesnt work.
I always had issues with it crashing but none like this before.
Save yourself the trouble, and don’t use this folder. You’ll lose everything eventually.

Randomly Lost all content

2025-02-25

by Farmgirl291

This app had been working fine until one day I opened it and everything I’d had in there was gone. I tried looking at forums and troubleshooting within the app but I can not figure out how to restore my photos. They all were deleted from my photo library when they were added to this app so I don’t have the originals anymore either.

I’ve reached out to the support/admin contact twice and never got a response. I’m really bummed that I lost all these and would not recommend anybody use this app. It’s not reliable.

DELETES EVERYTHING!!!!

2025-02-26

by Drfrenzel

The app was doing great at first then it asked me to upgrade, which it was doing fine until it asked me to rate. I ended up not rating at the time. As soon as I did that everything in the app deleted. It says that everything is backed up on my iCloud, but there is nothing there at all.




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  4. If you are a Secure Folder: Photo Vault customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Secure Folder: Photo Vault.


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