Back Market app not working? crashes or has problems?

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Last Updated on 2024-10-14 by Back Market

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Summary of Back Market Problems 😠👌🔥

- Seller sent wrong phone

- No apology or sense of urgency to fix mistake

- Allowed scammers on platform

- Didn't check legitimacy of company or products

Have a Problem with Back Market - Buy & Sell? Report Issue

Common Back Market Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Back Market app on iOS and Android devices. Solve all Back Market app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Back Market iPhone Issues and Solutions

Back Market iOS app crashes, not working, errors
Back Market iOS app network issues
Back Market on iOS has black/white screen

Back Market Android App Issues and Solutions

Back Market has errors/crashing/not working
Back Market server network connectivity issues
Back Market has black screen

Back Market iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Back Market app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Back Market app crashes or not working on Iphone (iOS):

Close and restart the Back Market app on iPhone
Update Back Market app to the Latest Version for iOS
Uninstall and reinstall Back Market iPhone app
Update your iPhone to the latest iOS version

Fix Back Market on iPhone unable to connect to server/internet connection issues::

To resolve Back Market network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Back Market black/white screen (blank screen) on iPhone:

Follow the Back Market iOS app troubleshooting guide Here →

Back Market Android App Issues and Solutions

Fix Back Market not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Back Market app issues:

Force Stop the Back Market App
1. On android, goto "Settings" » click Back Market app. » click "Force Stop".

Update Back Market to the latest version on PlayStore

Clear Back Market App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Back Market app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Back Market.

Fix Back Market unable to contact server/ Back Market internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Back Market » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Back Market » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Back Market on android.

Solve Back Market black/white screens issue on Android:

Follow the Back Market android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Back Market, developers of Back Market.

Verified email

Contact e-Mail: feedbackapp@backmarket.com

About this app

No need to wait for sales, or special promotions with, products up to 70% off, every day, all year round. - Free standard shipping. - Apple products (iPhone, AirPods, MacBook, iPad, Apple Watch, iMac... - Smartphones (iPhone, Samsung Galaxy, Huawei, Xiaomi, Pixel, Sony Xperia, OnePlus, Honor, ... - Tablets (iPad, Surface Pro, Galaxy Tab, Huawei MediaPad... - Office laptops & gaming PCs (MacBook, Surface Book, Lenovo, Dell, HP, Asus, Acer... - Video game consoles (Xbox, PlayStation, Switch... - Headphones & Speakers (Bose, Sony, Beats, JBL... - Cameras & Camcorders (Canon, Nikon, Pentax, Sony, Polaroid, GoPro... - 4K TV, Video projectors, Home Theater (Samsung, LG, Sony, Panasonic, Apple TV... - Drones, Scooters, Smartwatch, Household appliances, Beauty, Health, Do-it-yourself... Better than a shampoo, download this incredible 3-in-1 shopping app. 1 - Choose from thousands of refurbished electronics. 2 - Access customer care: Order tracking and after-sales support. Safer than buying used and less expensive than buying new, our platform has helped more than 5 million customers buy top-quality refurbished devices from over 1,500 vetted professional refurbishers. The result? Get BackMarket and enjoy sustainable tech and a silky smooth buying experience. Back Market is the global leader in refurbished electronics and appliances. Would you like to know more about us and how we ensure the very highest quality? Visit our website: app. We built BackMarket for you. Help us to improve. Send us your opinions, comments and suggestions at feedbackapp@this app. Are you happy with our app? Sharing is caring. Say goodbye to electronic waste. Leave a rating and a comment on the Appstore!